Fast Pace Health Urgent Care - Clarksville, TN

MAGGIE S. 

on Birdeye

3 years ago

The staff was very friendly, however, we had a 1245 appointment time and we’re not seen until about 1430.. my 13 month old was very ill, so waiting in the waiting room for almost 2 hours was unacceptable.. I decided to use urgent care to get an appointment time so that the wait to see a provider would not be what we would experience in an ER setting. I was told it was a computer error and that was the reason for the delay along with short staff. I understand the short staff issue, especially on a federal holiday, but I still... read more

Tristen B. 

on Birdeye

3 years ago

I normally am a very understanding person when it comes to difficult situations, but I am not 100% certain that I can maintain the same perspective after my experience at this clinic. I will extend credit where it’s due and state that the staff was respectful of my scheduled appointment time, the assistants were efficient, and I am appreciative that the doctor I saw was able to back track a doctor’s excuse to cover me for my absences at school/work. However, starting Tuesday Feb. 7, I developed symptoms of a cough, sore thro... read more

JOHN R. 

on Birdeye

3 years ago

I go in the medical building for a dot random drug test , which is normal in my job after doing so for over 30 years . I check in the lady behind the front the receptionist , she say’s to me been’s it is after 5pm if we take you back and you can’t pee it’s an automatic fail. Beens this is my career my lively hood, it is totally unacceptable for y’all fast pace to say that a person if they can’t pee on command so they close and leave go home and put a bad mark on a persons career. I will never walk back in yalls door again ... read more

ALLISON J. 

on Birdeye

3 years ago

The doctor didn’t want to hear what I had to say about my swollen finger. I am a hairstylist. I know that I have a hair splinter and that is why my finger is swollen. She insisted that it was something else. She would not give me oral antibiotics. She wanted to use a cream which I did not pick up from the pharmacy because I have Neosporin at home. 

JONATHAN C. 

on Birdeye

3 years ago

The name of the establishment should not be called fast paced when it offers services at a snails pace. I was there for 2 hours and 30 minutes. I checked in and did all of the paperwork before I arrived because that is usually the part that takes the longest— the front desk person was slow and that’s where it all starts. So the pre check in didn’t help at all. I was number 8 in line when I arrived— and I arrived 30 minutes early. When I signed up for the appointment I was number 10 in line and that was 5 hours before my appo... read more

Cathleen M. 

on Birdeye

3 years ago

You don't have tablets and expect people to use their own phone to check in. The floor was dirty. No paper on the tables or sinks to wash hands in the room.