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Fast Pace Health Urgent Care - Clarksville, TN
- Urgent Care
- Clarksville, TN
About this business
Location details
2660 Madison St, Clarksville, TN, 37043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Front staff and MAs were wonderful. Was not impressed with the PA’s bedside manner or physical exam. Pediatric ear exam was not performed correctly. The provider seemed very overwhelmed and irritated caring for a 17 month old. Full exam felt rushed and not focused.
All staff was excellent. General public letting their children run around and cough and crawl and scream everywhere was very jarring and uncomfortable and surprising there is no basic protocol for waiting room etiquette enforced. Scheduling and wait time not very efficient. Had an appointment at 12:30 and was preregistered. I was not seen until close to 2.
Very understaffed. Dr did not seem very knowledgeable
This company is a joke! I did not receive a school note for my kid until I called and asked for one on 1/28 because one was never offered to me. And they have a nerve to tell me what their policy is for a school note and extension and their policy when I never received one in the first place. They dropped the ball but we have to pay for them dropping the ball
While the front desk staff was super friendly, the actual visit went downhill. The doctor basically dismissed me and seemed too busy to care, and my issue was one of, "why did you come in?" (Have had diarrhea for almost 5 days) Rather than looking deeper and asking more questions, they seemed annoyed and rushed. I get being tired and understaffed and overbooked, but I don't think it's an excuse for poor care. I had a very similar experience a time before that also, a different doctor than this time, and was needing a prescr... read more
Business response:
Amanda, we are sorry to hear about this experience. We want to follow up with the clinic and our patient services team. Can you please reach out to us so we can get more details? Patient Service – customerservice@fastpacehealth.com or (615) 819-1189.
It took a pretty long time to get my drug screen done, but it was not because of the staff. The location only has one drug screening restroom. Staff was very nice.
Business response:
Thank you for your feedback. We appreciate it!
I had a walk in appointment at 10 for another visit due to sickness, after I was brought back, no tests were redone, but I was waiting for over an hour before I left and went somewhere else
Head nurse was rude. Wait was awful.
Very clean facility, fast service and kind caring staff
Frequently asked questions about Fast Pace Health Urgent Care - Clarksville, TN
How is Fast Pace Health Urgent Care - Clarksville, TN rated?
Fast Pace Health Urgent Care - Clarksville, TN has a 4.2 star rating with 1,330 reviews.
When is Fast Pace Health Urgent Care - Clarksville, TN open?
Fast Pace Health Urgent Care - Clarksville, TN is closed now. It will open at 1:00 p.m.