This profile has been claimed by the business owner or representative.
Fast Pace Health Urgent Care - Dickson, TN
- Urgent Care
- Dickson, TN
About this business
Location details
718 E College St, Dickson, TN, 37055, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Only issue was the wait time… about an hour after getting into room to see provider.
Business response:
Gloria, thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you! - Fast Pace Health - Dickson ⭐️⭐️⭐️⭐️⭐️
Doctors are great! Long wait time but is understandable due to the sickness going around in Tennessee. After all we’re #1 in the country. My only issue is the problem with the prescription being called into the wrong pharmacy. I would give a 5 if this could be fixed. This is the second time and I asked the receptionist if she could fix this. She assured me that it was and when I went to my pharmacy they told me it was sent to a different store. I called them back and the young lady said she didn’t work the front desk and sh... read more
Business response:
Thank you, Laurie, for all the stars! - Fast Pace Health - Dickson 🌟🌟🌟🌟🌟
The woman at the front desk was a total asshole the rudest person I’ve ever met I will never deal with her again the doctor was great but her attitude is hurting your buisiness
Business response:
Warren, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please submit the full details at https://checkin.fastpacehealth.com/complaint
I have never had providers be so rude! Honestly you might be annoyed that you’ve had so many patients, but you get PAID to do the job!! Parents don’t want to go sit for an hour + and wait to see you for no reason. 9 times out of 10 we are concerned and there is a reason we are coming to you because something is wrong!
Business response:
Julianna, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
I didn’t see anyone for over an hour and the doctor never sent over my medications .
Business response:
Makayla, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to speak with our patient services department regarding this experience, please reach out at customerservice@fastpacehealth.com or (615) 819-1189.
I brought my daughter as a walk in. She has been sick for over a week with a bacterial infection. It’s very obvious that she has a bad sinus infection. They run a 3 panel of Covid, flu, and strep. All 3 come back negative. I let the doctor know that I had the same illness on a couple occasions last year. I asked if she could have a steroid shot and some antibiotics. But the doctor refused. She was claiming some crazy scenario where kids can’t get sinus infections. Which is absolutely absurd! So all she does is call in some c... read more
Business response:
Abigail, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.
Absolutely terrible they literally had zero answers and essentially just told me to get better on my own they didn’t give me anything at all to help me get better they put literally zero effort into figuring out what was wrong and essentially just said to get over it on my own instead of running the necessary tests to figure out what was wrong and prescribing something accordingly. This was literally the biggest waste of money on the planet they didn’t give even make me feel like they cared to find out what was wrong I felt ... read more
If you’d like to be charged improperly, then by all means visit this office. I was billed improperly and reached out with no resolution at this point. I sent them letters that were mailed to me by the insurance company for both of my children’s visits showing they did not code it properly. They were also mailed to the office. You don’t just bill people whatever you’d like because you can’t do your jobs properly. Train your staff and do better.
Business response:
Amber, we are sorry to hear about your experience. We hold ourselves to a high standard of care. Would you like to speak with our patient services department regarding this experience? Patient Service – customerservice@fastpacehealth.com or (615) 819-1189.
They talked me into the extra coverage on my car.
Frequently asked questions about Fast Pace Health Urgent Care - Dickson, TN
How is Fast Pace Health Urgent Care - Dickson, TN rated?
Fast Pace Health Urgent Care - Dickson, TN has a 4 star rating with 1,132 reviews.
When is Fast Pace Health Urgent Care - Dickson, TN open?
Fast Pace Health Urgent Care - Dickson, TN is closed now. It will open at 8:00 a.m.