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Fast Pace Health Urgent Care - Etowah, TN
- Urgent Care
- Etowah, TN
About this business
Location details
1001 Hwy 411, Etowah, TN, 37331, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | Closed | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Went to Fast Pace Etowah and was the first patient that morning as I had been up most of the night with a sore throat, coughing, and severe body aches. Tested positive for strep throat and received an antibiotic. Requested a work excuse for Monday as I was feeling terrible and knew I would not be able to work. The provider seemed appalled that I asked. After much discussion, he was in agreement to provide a work excuse. It is currently Tuesday and I’m still at home with flu-like symptoms and a terrible headache.
Business response:
Melissa, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to speak with our patient services department regarding this experience, please reach out at customerservice@fastpacehealth.com or (615) 819-1189.
I did not have to sit but a few minutes before being call in to see the Dr , nurse was very prompt , Dr was very understanding and knowledgeable, he took time to explain what my symptoms were and how he could treat them, made me feel much less anxious about my condition, over all a very good experience, thanks for being there. James Brock
Everyone we the extra mile to make the entire experience as pleasant as possible, very understandable as to my needs, glad you are there!!
Business response:
James, we really appreciate you taking the time to share your feedback. Our team is dedicated to ensuring the best possible experience for our patients. Thank you for the five-star rating. ⭐️⭐️⭐️⭐️⭐️
I visited the facility because I had vertigo. My blood pressure was very high. I was not treated for vertigo or my blood pressure. I had to sign a paper saying they were not responsible if something happened to me, but I needed to go to the hospital. At the hospital I was asked couldn't they treat high blood pressure? $1000s of dollars latter I was treated for virtigo and I am taking a LOW dose of blood pressure medicine. I will never step foot in the ridiculous place again. If a doctor can't treat a patient she should not b... read more
Business response:
Cathy, we’ve read your feedback and provided details to Patient Services. Our goal is to provide an exceptional patient experience, your input is appreciated. If you wish to further discuss your experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
Doctor was great! Receptionist was not friendly and actually rude!
Business response:
Mariah, we’ve read your feedback and provided details to Patient Services. Our goal is to provide an exceptional patient experience, your input is appreciated. If you wish to further discuss your experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
They could not sign my medical card because of a medication I’m prescribed but wouldn’t return my $155
Business response:
Brooke, we pride ourselves on our quality service and the high-quality standards we strive to maintain. Can we connect with you to discuss your experience? Please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
I visited recently as I have been extremely sick for the past week and half dealing with high and consistent fevers, nausea and vomiting, and severe abdominal cramps. The care professional I saw spoke over me at every turn, did not bother to read the notes the nurse took at the beginning of my visit, and ignored my concerns. No examination was done in the areas I described pain. I was told to take Tylenol and wait it out. Went to the ER immediately after where I was actually taken seriously and listened to. I was able to act... read more
Waited about 1.5 hours and the physician was only in the room less than 2 minutes and acted like he really didn’t want to order an antibiotic. Had been sick for 6 days and was getting worse. I don’t go to the doctor unless I really have too, and knew I needed an antibiotic to get rid of it. I was ordered one, but I thought he just wanted to brush me off.
The staff (3 ladies) was very prompt and kind!!! However,the young lady who examined, misdiagnosed my aliment and couldn’t prescribe any meds due to not a doctor in the clinic. I ended up in the ER the same evening w serve horrible pain. Again, they were wonderfully kind and prompt. I feel this clinic needs an experienced full doctor. One who is able to subscribe meds. I spent $50. for a temporary 4 hour shot; then I was in pain until I then went to the ER the same day. Thx you for your kind services though.
Frequently asked questions about Fast Pace Health Urgent Care - Etowah, TN
How is Fast Pace Health Urgent Care - Etowah, TN rated?
Fast Pace Health Urgent Care - Etowah, TN has a 4.7 star rating with 723 reviews.
When is Fast Pace Health Urgent Care - Etowah, TN open?
Fast Pace Health Urgent Care - Etowah, TN is closed now. It will open tomorrow at 9:00 a.m.