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Fast Pace Health Urgent Care - Jonesborough, TN
- Urgent Care
- Jonesborough, TN
About this business
Location details
805 W Jackson Blvd, Jonesborough, TN, 37659, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Went to primary care doctor and was given steroid shot and antibiotics. They actually took the time to listen to my concerns and I didn’t feel rushed
They are good at there jobs
You all done very well
Business response:
Johnny, our patients’ health and well-being are our top priorities. We appreciate your feedback and look forward to supporting our community in the future.
I have been to Fast Pace quite a few times and was always very impressed. Today, not so much. The NP was rude. I had never seen her before. I will think long and hard before visiting again.
The NP was very helpful and answered all my questions, but I was there for about 2 hours. Maybe they were short on help that day. The sign out front says Fast Pace Urgent Care.
Wait was more than an hour even though I had checked in online then another 30-45 minutes after going into the office. Meds were prescribed but did not get called in. I sat in line for quite some time to pick up my prescriptions only to be told they had not been called in. I had to call the office 2 days after my appointment and inquire about my prescriptions. There was no explanation or apology for my inconvenience, just told they had been called in now. Can’t remember who I saw.
Your provider needs to learn to listen to patients. My trip was a total waste of time and my symptoms are worse today.
Front desk staff was great. The doctor said she’d prescribe ear drops and maybe Swimmers Ear. The only thing the pharmacy received was daily allergy medicine. So my ear still hurts, and there’s no relief like I had hoped I’d receive from a prescription ear drop. I went there early on Monday morning (10/07/2024), but I won’t be back. I can’t remember who the PA or Doctor was that saw me. One of each did though.
Business response:
Alysia, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.
The whole place was filthy !!! I know it’s a busy place but it was uncalled for
Frequently asked questions about Fast Pace Health Urgent Care - Jonesborough, TN
How is Fast Pace Health Urgent Care - Jonesborough, TN rated?
Fast Pace Health Urgent Care - Jonesborough, TN has a 4.5 star rating with 1,262 reviews.
When is Fast Pace Health Urgent Care - Jonesborough, TN open?
Fast Pace Health Urgent Care - Jonesborough, TN is open now. It will close at 6:00 p.m.