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Fast Pace Health Urgent Care - Maysville, KY
- Urgent Care
- Maysville, KY
About this business
Location details
420 Martin Luther King Hwy, Maysville, KY, 41056, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
I gave them my debit card because they needed to have one on file and never authorized them to take money off of it but they did without my consent.Almost $100...never even got a bill from them and now they won't refund my money back!!
ABSOLUTE CRAP FAST PACE IN MAYSVILLE REFUSING SERVICE!! Refusing three separately scheduled appointments because I won't leave my 3 year old outside for the appointment and there can’t be 3 people in the room 🤷🏻♀️ might I also add that no where is this stated online or in their office that THREE people (one adult with two small children) can’t be in the office. I absolutely get we can’t all be seen at once but again that’s why I made THREE SEPARATE APPOINTMENTS!!!!!! WAY TO BE AT THE CENTER OF YOUR COMMUNITY WITH EXCEPTIO... read more
The only one in there that cares is Mitch McManis. The rest of them are only there for the money and couldn’t care less about their patients. I went because I was feeling awful, could barely get out of bed. They said I tested positive for strep. I asked them to fill out 2 forms for me to go back to work, they did with no issues. Mind you, they’ve done these 2 forms for me 3 times now with no issues. I get home and see the dates on the return-to-work form are wrong. I emailed the nurse and she asked me to stop by the next day... read more
Fast pace actually sent me this link for my review. Well here it is. They have no equipment to handle anything but cuts and colds. " their words"
RecommendedWouldn't recommend. Drove 30 minutes 1 way and wasted $30 to see if I had the flu, covid, or strep throat but the Dr/Nurse refused to test me and get answers. Just "assumed" I have covid and told me to quarantine. Nah, don't think I will. I could "assume" that from home and saved my time and money. 👌
Was the third person in the door when they opened at 1:00. Was told I couldn’t be seen until at least 3:00. Their website had a quoted wait time of 35 minutes.
Business response:
Shelby Danielle, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. Would you like to speak with our patient services department regarding this experience? Patient Service – customerservice@fastpacehealth.com or (931) 253-1110 ext. 8406. - Fast Pace Health - Maysville
It took 2 hrs to do a simple drug test. When I asked why it took so long the lady started telling me how they are shot staffed and how they are looking for a NP and have interviewed people and never hire, I said it doesn’t take a NP to do a drug test and she said that they are over worked with no help and it negatively affects the whole place
Business response:
Mike, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. Would you like to speak with our patient services department regarding this experience? Patient Service – customerservice@fastpacehealth.com or (931) 253-1110 ext. 8406. - Fast Pace Health - Maysville
They refuse to answer their phones! The company seems very unorganized as we just received a charge but we did not have any services. Maysville needs better health care options.
Business response:
Hi Dee, we're sorry to hear about your disappointment with us. It seems that a discussion is needed to try to fully understand this situation. Are you willing to contact us regarding billing and experience? Payment Services and Billing - (844) 784-8245 or billingteam@fastpacehealth.com. - Fast Pace Health - Maysville
This isn’t Urgent Care!!! Urgent care means being able to walk in the door, when it’s not ER appropriate, and being seen. I was told to fill out an ONLINE registration, for an appointment. STOP CALLING YOURSELF URGENT CARE!!! You are so far from an urgent care, you’re a glorified doctor’s office!!!!
Business response:
Lauren Henson, we are sorry to hear about this experience. We want to follow up with the clinic and our patient services team. Can you please reach out to us so we can get more details? Patient Service – customerservice@fastpacehealth.com or (931) 253-1110 ext. 8406. - Fast Pace - Maysville
Frequently asked questions about Fast Pace Health Urgent Care - Maysville, KY
How is Fast Pace Health Urgent Care - Maysville, KY rated?
Fast Pace Health Urgent Care - Maysville, KY has a 4.6 star rating with 821 reviews.
When is Fast Pace Health Urgent Care - Maysville, KY open?
Fast Pace Health Urgent Care - Maysville, KY is open now. It will close at 8:00 p.m.