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FastMed Urgent Care

4.3

Urgent Care
Goldsboro, NC

About this business

Healthcare Doctors Urgent Care

Location details

212 North Spence Ave, Goldsboro, NC, 27534, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 8:00 p.m.
Tue	8:00 a.m. to 8:00 p.m.
Wed	8:00 a.m. to 8:00 p.m.
Thu	8:00 a.m. to 8:00 p.m.
Fri	8:00 a.m. to 8:00 p.m.
Sat	8:00 a.m. to 4:00 p.m.
Sun	8:00 a.m. to 4:00 p.m.

4.31,398 reviews

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Loegan Pelletier

4 years ago

I arrived when it was not busy at all. At 12:15, I waited for over 4 hours and people that had walked in after me continuously were going back ahead of me. I understand the appointments some schedule but if they are walk-ins just as I am then there is no excuse for it. Definitely need a better system of getting people in and out. Update: there was ONE provider there so they were doing the best they could, BUT they need to have more than one provider there on Saturday when they still have the amount of patients that they do.

Business response:

Thank you for taking the time to write to us, Loegan. We’d like to connect directly to understand the details further. Will you email us at CustomerRelations@FastMed.com and the appropriate person will be in contact? Thank you again.

Vickie Rich Cordova

4 years ago

After taking my 119$ then they say they don’t do diabetes medicine I think they should have give me my money back

Business response:

We’re sorry to read this, Vickie. We strive to deliver quality medical care through our licensed, experienced healthcare providers. We’d like to get more information so our lead physician can look into this further. Will you contact us at CustomerRelations@FastMed.com? Thank you.

Michael T Harrington

5 years ago

Sat waiting for an hour an half then left

Business response:

Thank you for posting this review, Michael. We keep track of wait times and try to minimize them as well as keep patients informed about expected wait times. Our operations leadership would like to understand more, so at your convenience, will you email us at CustomerRelations@FastMed.com? Thank you.

Apryl Dawn

6 years ago

I do not recommend this place to anyone in actual pain. I sat there for over an hour after giving my insurance card and Id waiting to be called as I have never been there before thought I would have paperwork to fill out. After an hour I got up to go to the bathroom and seriously wish I would have taken a picture. The bathroom had hair which I’m going to assume was pubic hair since it was on the toilet and urine.. the sink was dirty and it looked like there was a specimen lid on the sink I left right then. As I was leaving I... read more

Business response:

Thank you so much for taking the time to share your concerns. We have specific standards for cleanliness so we’d like to get more information from you in order to address the potential breakdowns in processes with the clinic team. They’ll appreciate this feedback and will take action on it. Will you email us at CustomerRelations@FastMed.com so we can get more details from you? Thanks so much.

Elizabeth Merrill

6 years ago

Staff was half way decent. It was the only place open in Goldsboro on Sunday morning other than the ER. Considering I wasn't dying, I gave this place a chance. I scheduled an appointment the day before (Saturday night). My appointment was at 9:05 and I wasn't seen until almost 11:30. "Fast" is not word I would use for their services. If I'm going to have to wait 2+ hours even after scheduling an appointment, I'll just go to Immediate Care.

Business response:

Hi Elizabeth. We appreciate your feedback regarding your wait time. We recently released a new and improved online check-in process that should help with some of your concerns. Patients who check-in online can expect to experience over a 50% reduction in wait times over a typical walk-in. With our new system's in-clinic screens, you'll know exactly where you stand in line. We'll even send you a text alert to let you know when to arrive. You can rest at home, grab a coffee, or take care of a quick errand on the way. Visit Fas... read more

Sara Lynn Koesters

6 years ago

I have gone to this location twice now for chronic ear pain, both times I was dismissed. Telling me the ear pain was from coughing and that once I was over my cold the pain would go away. I decided to head to immediate care today, because after 2 weeks of constant pain I knew something was wrong. Turns out I have a double ear infection and a sinus infection that requires antibiotics. Antibiotics that I should have been on 2 weeks ago! I would not recommend a place where the doctors don't care about your health, think you are... read more

Cherie Linton

7 years ago

I had the unfortunate ordeal of going to Fastmed Goldsboro for a severe allergic reaction. Upon looking at me at the sign in desk, they charged $199. Once I was taken back, they told me they could not help me. Nothing! No shot, no meds, no anything. There was not even a Dr there. The young girl had to call him on the phone. I guess he did not feel comfortable addressing it since he was not there, but they felt plenty comfortable taking our money. I am in a dispute process now, but this should NOT need disputing. They gave me... read more

Ashley Logan

8 years ago

These dumbfucks submitted the wrong insurance code twice. I personally told them after it was denied, as well as the insurance company. They even told them why it was the wrong code. It was for a child 0-10 years old and my child is 11. Ok. They promise they are resubmitting it asap. Well they resubmit it 3 weeks later WITH THE SAME WRONG CODE. Not even a different wrong code, but THE EXACT SAME WRONG CODE. Also, no one ever, and I mean ever answers the phone at the corporate office. It prompts you to leave a message. Well y... read more

Anne Nassef

8 years ago

I wish I could give it no stars! Way to slow. I took my son and it took over three hours to have him seen and for the dr to only spend 5 minutes with him. They need to change their name to slow med!!!