FastMed Urgent Care

Kimberly H. 

on Yelp

2 years ago

The wait times for "walk-in" drug screens are awful. 1st visit- quoted 2 hour wait & asked to Return later in the afternoon. 2nd visit- 50 min. Wait. There should be an expedited process for walk-in drug screenings which took 10 Minutes. I would not recommend this location & I've asked my employer not to send me to this location again. 

Taylor L. 

on Yelp

3 years ago

This place is super unprofessional and any of their mishaps they blame on you. The doctor are super nice but the receptionist need a lot more training then they have been given. They mess up my time putting me on the wrong block and when they saw who did my scheduling they assume it was my fault. My mother hurt her back and it took them weeks before someone even took an x-ray where they finally saw what may be the issue. My mom had a appointment one day and no one was there to see her and the receptionist claimed that everyt... read more

Jason C. 

on Yelp

3 years ago

The guy at the front desk with all of the earrings and the tattoo on his neck is very rude. He is not clear in his instructions and the word please isn't in his vocabulary. 27 September 2022 0930 150 fran cam 28311 

Denise T. 

on Yelp

3 years ago

My 2nd time at this location...I should've known better from my 1st experience. Nothing had changed... Very long wait any time of the day month or year that you go. There's more talking in the back office between the workers and doctor than seeing patients. I spent over an hour in the waiting room and over 1.5 hours in the exam room. I'm writing this as I wait to be seen by the Dr. I will update after I leave 

Bria B. 

on Yelp

3 years ago

I made a appointment for my 11 months to be seen about him possibly having pink eye. My husband took him today at 3 pm he arrived at 2:50 and they didn't get seen for till way after the appointment time and currently now they made it to the back to just be sitting in the room waiting. It's just irritating to have a appointment at a certain time and not get seen at that time. What's the point of having appointments and having a sick baby is more frustrating on top of that. We won't be coming back to the establishment after to... read more

Susie S. 

on Yelp

3 years ago

Update to my previous review . I've stopped using this place .. impossible to reach anyone over the phone . Had a billing question ( they had not filed my insurance) after several attempts and several weeks later someone finally calls me back .. she informs me they would file with my insurance. Fast forward a few months and they sent me to collections? Wth??! Save yourself the trouble and go somewhere else . 

eXample1. M. 

on Yelp

4 years ago

If there were a worse rating than 1 star I would give it. My girlfriend was recently diagnosed as being covid positive - @ Fastmed - To frame this, she was diagnosed on Friday Jan. 14 2022 - Today's date is Sunday Jan. 16 2022 - She is at home resting - fighting the covid symptoms - she has researched and found their is an infusion treatment that she can get - however to get locally she needs a referral - Since they tested her and I went back for the referral - The Dr there or Provider as the front desk operator referred to ... read more

Elise's V. 

on Yelp

4 years ago

I went to this location Wednesday the 10th in a hurry because I had a UTI and it was causing me to have frequent urination as well as blood. The WALK-IN clinic told me that they were "not doing" walk ins that day and were very busy. There was one other man in the lobby and no one in the parking lot. They were so busy that the nurses had enough time to gossip, backs turned to me and everything. I had to go to the emergency room at Cape Fear instead, which is about 20 minutes from the location. However it was very hard for me ... read more

Michael W. 

on Yelp

4 years ago

Horrible! Sat there for 3+ hours for something that takes 15 mins. Not to mention I had a freaking appointment. Everyone in the waiting area seemed to very unpleased. Some even got up and left.