This profile has been claimed by the business owner or representative.
FastMed Urgent Care
- Urgent Care
- Fayetteville, NC
About this business
Location details
150 Francam Dr, #120, Fayetteville, NC, 28311, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
RecommendedThe go to urgent care in Fayetteville. Do yourself a favor and make on appointment online, this will help speed up your visit.
Business response:
We truly appreciate this review being posted, Rob! We’ll be sure to share it with our team.
This place is VERY slow and don’t put priority patients first like they should. A child with a fever, sore throat and throwing up is put last on the list when vaccine patients are put before them. Told someone that had trouble breathing two hour wait!! Horrible service and poor attitude. The receptionist don’t even ask what symptoms are! Came here in the past and was flu and strep tested by the nurse. When the doctor came in he said “good news the strep was negative, just something viral” I asked what about the flu test. He... read more
Business response:
Thank you for providing this review, David. We appreciate any opportunity to learn where we can improve. Will you please email us at CustomerRelations@FastMed.com so we can share it with the right person here at FastMed? Thank you!
Checked in at 12:15.... it is now 7:15. Still have not been seen. Dirty tissues on the floor. Haven’t seen them clean a single thing since arriving.
Business response:
Thank you for posting this review, Tammy. We keep track of wait times and try to minimize them as well as keep patients informed about expected wait times. Our operations leadership would like to understand more, so at your convenience, will you email us at CustomerRelations@FastMed.com? Thank you.
The service is really bad. I’m never come back again.
Business response:
Thank you for letting us know about this, Alix. We take such feedback very seriously and would appreciate if you could please contact us via email at CustomerRelations@FastMed.com. We'd like to connect to take action on your review. Thank you!
Called the establishment to seek care for I was concerned I had the flu and was told there was no way I could get an appointment. While im talking to Tricia explaining my concerns and why I prefer my pcp over urgent care she hung up on me. I went to the location to speak to the young lady and she immediately became very belligerent, while I was asking her about our conversation repeatedly saying “ ok what’s up” now I’m upset! Mind you I called back up there hoping it was a lost connection only to be placed on hold for an ext... read more
Business response:
Thank you for taking the time to share this review, Vivian. We have a patient-focused culture and want to provide everyone with a great experience. When you have a moment, will you please contact us at CustomerRelations@FastMed.com so we can discuss this further? Thank you.
They are AIDS-phobic scum! They refused to treat me! Am filing complaint with Medicare! Bigoted and unprofessional!
Business response:
Hi Danzig, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described.
FastMed Urgent Care, FastMed Urgent Care I have been trying to contact your office for almost 2 weeks and have left a few messages because someone at this establishment fraudulently used my FSA credit card without my permission or knowledge. The only reason I found out was because I got an alert on my phone from the financial institution. Since when do you not check ID's when someone uses a card. I also find it really ironic the the card just happened to be used at the last place I recall using my card.
Business response:
We appreciate you sharing this review, Kinetta. We would like to have a billing team member connect with you directly to understand this situation so we can resolve this issue together. Will you please contact us at CustomerRelations@FastMed.com? Thanks again.
Filled out paperwork set there1.5 hours then was asked was I waiting on someone said they didn't have paper
Business response:
We take feedback very seriously. Will you send an email to CustomerRelations@FastMed.com sharing your experience with us so we can have the right person contact you? We’d appreciate the opportunity to address your concerns and learn from your experience. Thank you.
Why did I go to urgent care, FastMed, so that they could charge me $80 to do absolutely nothing by a physician's assistant but refer me to the hospital if my symptoms continued because they couldn't do much there, not even a prescription!!! That crap pissed me off!! Then you wonder why people die sick!!
Frequently asked questions about FastMed Urgent Care
How is FastMed Urgent Care rated?
FastMed Urgent Care has a 4.3 star rating with 1,873 reviews.
When is FastMed Urgent Care open?
FastMed Urgent Care is open now. It will close at 8:00 p.m.