FastMed Urgent Care

Name: FastMed Urgent Care
Address: 825 Spartanburg Hwy, #17, Hendersonville, NC, 28792, US
Telephone: (828) 233-1664
Rating: 4.2

4.2

Urgent Care
Hendersonville, NC

About this business

Healthcare Doctors Urgent Care

Location details

825 Spartanburg Hwy, #17, Hendersonville, NC, 28792, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 8:00 p.m.
Tue	8:00 a.m. to 8:00 p.m.
Wed	8:00 a.m. to 8:00 p.m.
Thu	8:00 a.m. to 8:00 p.m.
Fri	8:00 a.m. to 8:00 p.m.
Sat	8:00 a.m. to 4:00 p.m.
Sun	8:00 a.m. to 4:00 p.m.

4.21,146 reviews

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Jenny Lee Oldham

a year ago

Zero chance likely to return. I'm new to town, I know no one, I don't even have an established provider yet, and I now have green/gray mucus coming from my throat and chest and know enough that I need an antibiotic. This clinic wants me to wait it out with over the counter medications. Meanwhile I'm trying to start a new job and muddle through it. They had no problem billing my insurance though!! I'm alone and trying to get help on my own.

Business response:

We apologize for any inconvenience you experienced at FastMed Urgent Care. Our goal is to provide quality care to all patients. We understand your frustration and we apologize if we did not meet your expectations. We strive to provide the best medical advice based on individual circumstances. If you have any further concerns, please feel free to reach out to us at (828) 233-1664.

Kandace Sherman

2 years ago

we went to FastMed on April 7, 2023 and we will not be back and I will not recommend anyone to go there. The front staff was nice and so was the nurse. The doctor's demeanor was ok but not great. The nurse barely swabbed my daughter's throat and our reason for being there was because I could tell she had strep. The nurse said she got a good sample when she probably didn't even touch the back of her throat. Dr. Brian Buddendeck barely looked at her throat. He said the test came back negative and he saw no sign of strep with h... read more

Business response:

We’re sorry to read this, Kandace. We strive to deliver quality medical care through our licensed, experienced healthcare providers. We’d like to get more information so our lead physician can look into this further.

Lia Beddingfield

2 years ago

Positives: the support staff and nurses were incredible! So kind and caring. Negatives: the male PA Brian aka Bud did not listen to any of my concerns. I could hear him talking about my chart and determining that I wasn’t actually injured BEFORE he ever stepped into the room. He manipulated my arm even when I asked him to stop due to severe pain. He raised his voice and told me to do what he said or he wasn’t going to help. He said there was “no way I could have dislocated my arm and I probably just pulled a muscle”. He ask... read more

Business response:

We’re sorry to read this, Lia. We strive to deliver quality medical care through our licensed, experienced healthcare providers. We’d like to get more information so our lead physician can look into this further.

Jose Albee Ortiz

2 years ago

Scheduled for 9:45 arrive at 9:30. Pay for the service upfront 10:30 still waiting to be seen. What’s so Fast about your place. Maybe change your name to something without fast in its name. Other than that staff is friendly.

Business response:

Thank you, Jose, for taking the time to write a review. Your scheduled online visit is your check in time and we strive to do our best to see you close to that time. Know that you can expedite your visit by completing your registration in advance. However, as an urgent care facility, we handle unexpected visits and sometimes have to prioritize based on the seriousness of the medical need. We truly appreciate your patience and for choosing us for your care.

Ashley Gasperson

Recommended

3 years ago

been here almost 2 hours with an appt, and still haven't seen anyone! front desk lady came in to get our med list and symptoms which should be in our chart and paperwork that I filled out at 245. it's now 425 and still waiting on a nurse to get vitals and run test. I understand that they are short staffed, but they shouldn't keep taking people if they can't see them. I will never be back here again

Business response:

Thanks for raising this issue, Ashley. We keep track of wait times, and we do our best to see patients as quickly as possible. We’d like to understand more. Will you email details to CustomerRelations@FastMed.com? Thanks. We look forward to hearing from you.

Rebecca A Harwood

4 years ago

I took my granddaughter for a covid test over a year ago. I believe it was August or September of 2020. I never received an invoice, call or statement of any kind from them. My granddaughter has insurance that pays 100% for the test. They put the wrong group number in their system causing the insurance company to refuse the charge. They sent the bill to collections without trying to contact me. I received a call from KLS Financial Services a collection agency. They said because I brought her to the office that day I w... read more

Business response:

We take feedback very seriously. Will you send an email to CustomerRelations@FastMed.com so we can have the right person contact you about this review? We’d appreciate the opportunity to learn more. Thank you.

Autumn Schulz

4 years ago

it's $250 to get a covid test. American health care is a joke.

Business response:

Aiden Landreth

5 years ago

I went in with flu symptoms, and was diagnosed with flu and prescribed cough meds and an inhaler. The practitioner was actually very nice and encouraged taking elderberry. However, a week later I called them because I was concerned. At this point my fever had not broken in 9 days and symptoms were getting worse. I told them I was worried my body might be fighting off an infection and described my symptoms. They called me back a little while later and the woman I spoke to on the phone condescendingly giggled about my fever co... read more

Business response:

We’re sorry to hear about your experience at FastMed, Mary. We strive to deliver quality medical care through our licensed, experienced healthcare providers. We’d like to get more information so our lead physician can look into this further. Will you contact us at CustomerRelations@FastMed.com? Thank you.

Richard Hatalski

6 years ago

FastMed gave me the wrong treatment and was the direct cause of a severe overdose of a medication they administered to me with a neutralizer treatment . Do not waste your time and money on this place, a total rip off

Business response:

We’re sorry to hear about your experience at FastMed, Richard. We strive to deliver quality medical care through our licensed, experienced healthcare providers. We’d like to get more information so our lead physician can look into this further. Will you contact us at CustomerRelations@FastMed.com? Thank you.