Ferrars Hall Care Home - Country Court

4.8

Assisted Living Facilities
Huntingdon

About this business

Wellness Assisted Living Facilities

Location details

14 Ferrars Road, Huntingdon, PE29 3AA, United Kingdom

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4.8124 reviews

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Andy P

2 years ago

We moved my father into Ferrars Hall care home after he lived with us for two and a bit years. We were concerned that he was at risk of falling because he was wandering at night and we were unable to care for him both day and night. He was in Ferrars Hall between mid June and early September 2023. Sadly he had multiple falls during that time, despite the 24 hour care provided and the last fall put him in hospital for more than two weeks with bleeds on the brain. At this point the care home refused to take him back, yet deduc... read more

Business response:

Thank you for taking the time to leave a review for Ferrars Hall Care Home. We do appreciate it is difficult when an individual’s care and support needs change, and we always seek support from external Health Care Professionals to ensure a thorough assessment process is followed before any decision is made. The assessment process ensures all decisions made are in the best interest of the resident to ensure a safe level of care can be met. We would like to reassure you that staffing levels are always monitored and are in-line... read more