Ferrars Hall Care Home - Country Court

M C 

on Carehome.co.uk

7 years ago

I have visited the home quite a few times now I can honestly say every time is a joy. Staff are always smiling and residents are happy, relaxed and sociable. The home is really focused on the residents and their families and those extra little homely touches shine through. Whether it’s movie night in the cinema room, afternoon tea and cake in the dining room, or cuddles with little Berol the chihuahua, there is a warmth to this place which is far removed from the clinical environment you might get elsewhere. So much so, that... read more

Rae S 

on Carehome.co.uk

7 years ago

My mother stayed for two weeks for respite. Staff were amazing and made her very welcome. Mum suffers from dementia so any change can be a challenge. However, everyone showed kindness and professionalism when dealing with her. They made her welcome and felt safe. She will be going in for respite again and when asked if she was happy to do so she said 'I will look forward to seeing my friends again as I have missed them'. That is a glowing report and makes me happy to place her there again. I have to say that the manager wa... read more

Esther M 

on Carehome.co.uk

7 years ago

What a beautiful and calm home. Full of love and care. All of the staff were very friendly and kind and so welcoming. Incredibly clean and colourful. An amazing place for people to call home. 

Colin R 

on Carehome.co.uk

7 years ago

My Father spent 18 months at Ferrars Hall, after it became clear he could no longer live alone. Moving him to Ferrars Hall was the best thing we could have done for him. We would give Ferrars Hall the highest recommendation in all of the 'standard' criteria, but would add to this the kindness and genuine affection shown to my father by the staff. We were very confident that he was well looked after but in addition to this, he regarded Ferrars Hall as his home and the staff as his extended family. We will always be grateful f... read more

Phil 

on Carehome.co.uk

7 years ago

My family are pleased with the care our 93-year-old mum is receiving. All the staff, both management and carers, are very friendly and thoughtful. Mum is treated with respect and dignity as she cannot do anything for herself. The facilities are excellent, clean and well maintained. 

Pamela 

on Carehome.co.uk

7 years ago

Very caring and very helpful. You are listened to and everything is done to reassure the guest and relatives. Very happy. 

Carole 

on Carehome.co.uk

7 years ago

The staff (both the Management and Carers) are very thoughtful and friendly and go out of their way to make this home a very pleasant and comfortable place to live. At times the staff seem very stretched and under pressure, but on the whole, it has never let this reflect on the way they treat the residents. My family have been very pleased with the way my mother has settled down, particularly as she was very averse to the idea of living in a Care Home. It is a very pleasant environment, tastefully decorated and thoughtfully ... read more

Mick S 

on Carehome.co.uk

7 years ago

A very safe environment with good facilities and helpful caring staff. Mum particularly likes the avery in the garden when the weather is better. 

Mila V 

on Carehome.co.uk

8 years ago

A very welcoming atmosphere. Extremely friendly staff who appear kind and thoughtful to all residents. More like a 5-star hotel than a residential home. Highly recommended if you are looking for a care home for a loved one.