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Ferrars Hall Care Home - Country Court
- Assisted Living Facilities
- Huntingdon
About this business
Location details
14 Ferrars Road, Huntingdon, PE29 3AA, United Kingdom
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After my dad went into Ferrars Hall at the beginning of April 2017 the family have been extremely happy with the quality of care and support that he has received from all members of staff. After initial reservations about putting my dad into a care home, it has been a much easier transition and pleasant experience than expected. My dad is so happy in Ferrars Hall and it has taken away the vast stresses and responsibilities that the family faced having 24hr live in care in his own home. All staff are very attentive and caring... read more
I came, reluctantly, for respite care having never been in a care home before. I am really surprised to find that I have enjoyed myself enormously. Every one of the staff has been caring, kind and fun. I have felt that I am important to them and they always have time when I know they must be busy. My family have been pleased to see how well cared for I am which has put their minds at rest. The facilities are 2nd to none and everywhere is spotlessly clean and well maintained. There is a full schedule of activities and lots go... read more
The staff are exceptionally caring, kind and thoughtful. Nothing is too much effort and they treat the residents with respect and dignity. The attention to detail is fantastic.
The attention to detail and care which has been provided to my parents has been exceptional. The carers are extremely attentive and treat them with the utmost respect. We have christened Ferrars Hall "the care hotel". For my parents, it's like being in a 5-star hotel with care on hand 24 hours a day. They are never without a drink by their side and all their needs are met without questions or fuss. All the staff are amazing.
My Mum has been in Ferrars Hall for nearly 3 weeks now, we transferred her from another care home. On our first visit, my brother and I were impressed with the welcome from the manager and staff and of course the interior which is like a 5* hotel. We took Mum for a visit and during her assessment, the carer had time and patience with Mum, and spoke directly to her and made her feel special. Their ethos of each resident being individual clearly came across. Of course the proof of the pudding..........and it hasn't disappointe... read more
Mum was struggling to look after herself and took respite care in another residential home whilst we reviewed options for a permanent home for her. We brought Mum to look round Ferrars Hall and she was immediately made to feel welcome and the staff there at the time took time to speak with her and explain things. She had a few tears - happy tears - and decided there and then that she would like to live there and chose her room. Its still quite early days since Mum moved into Ferrars Hall, however she appears to have settled... read more
Mum has been at Ferrars Hall for 6 months now and the standard of care she receives is excellent. She is now happy to sit in the resident's lounge and participate in the various activities. Her food is tailored to her specific needs and help is readily on hand to help her eat. I especially like to see the carers having time to spend with individuals for a chat or a wander around the building with them, to me this is a very important aspect of caring which is sadly missing in many residential homes. It is comforting to see Mu... read more
We moved my father into Ferrars Hall care home after he lived with us for two and a bit years. We were concerned that he was at risk of falling because he was wandering at night and we were unable to care for him both day and night. He was in Ferrars Hall between mid June and early September 2023. Sadly he had multiple falls during that time, despite the 24 hour care provided and the last fall put him in hospital for more than two weeks with bleeds on the brain. At this point the care home refused to take him back, yet deduc... read more
Business response:
Thank you for taking the time to leave a review for Ferrars Hall Care Home. We do appreciate it is difficult when an individual’s care and support needs change, and we always seek support from external Health Care Professionals to ensure a thorough assessment process is followed before any decision is made. The assessment process ensures all decisions made are in the best interest of the resident to ensure a safe level of care can be met. We would like to reassure you that staffing levels are always monitored and are in-line... read more
Frequently asked questions about Ferrars Hall Care Home - Country Court
How is Ferrars Hall Care Home - Country Court rated?
Ferrars Hall Care Home - Country Court has a 4.8 star rating with 110 reviews.
When is Ferrars Hall Care Home - Country Court open?
Ferrars Hall Care Home - Country Court is open now. It is open 24/7.