Ferrars Hall Care Home - Country Court

Sally S 

on Carehome.co.uk

5 years ago

My mum had been looking to move into a care home due to reduced mobility but things were sped up by the corona virus when she was discharged from hospital far too early; the customer relations manager was amazing and made our decision an easy one. Even though we couldn’t visit in person due to lockdown she organised her first virtual tour so we could “Look around”, Mum moved in at the end of March and they made her comfortable and a lot of time was spent settling her in, managing her pain and making a trusting relationship w... read more

Nick T 

on Carehome.co.uk

5 years ago

My mother has been a resident at Ferrars Hall since December last year. From the moment we visited for an introductory lunch she was made to feel welcome and at home. The staff show kindness and compassion at all times. The atmosphere is warm and welcoming, the facilities light, airy and very comfortable. Even in these difficult times of the Coronavirus lockdown, the staff have gone out of their way to provide a safe and secure environment. On many occasions, they have gone beyond simply providing care to ensure that my moth... read more

Sid 

on Carehome.co.uk

5 years ago

My mother was a resident for 30 months and during that whole time she was cared for in an exemplary way and on every visit to my mother, the home was extremely clean and I was made very welcome. I truly felt that all the staff genuinely cared and that her stay there was as safe, secure and comfortable as possible. In addition, the food and cakes looked great. 

Simon C 

on Carehome.co.uk

5 years ago

Our mother stayed at Ferrars Hall for over three years and was always looked after with care and consideration. As her health declined, the carers kept up the good work. Although mum could be demanding at times, the carers just took it in their stride. Earlier this year she had a stroke and as a result, entered palliative care. The Ferrars Hall team pulled together, and agreed with the health authority, a package of support. They believed that rather than Mum being transferred from hospital to a nursing home where she knew n... read more

Steph H 

on Carehome.co.uk

5 years ago

Mum has been a resident for nearly a year now and I feel very lucky to have found such a wonderful home for her. I can’t fault the home; lovely bright and airy rooms, great food, a large communal area, plenty of activities, but most importantly, all of the staff are fantastic and really do live up to their aim to be an extension of our family. It’s a great relief knowing that Mum is being cared for by such a dedicated team. I thoroughly recommend Ferrars Hall - it truly is a home from home. 

J R 

on Carehome.co.uk

6 years ago

I just wanted to thank you and all the staff at Ferrar’s on behalf of my mum and myself. Despite not being on top form, Mum had a good experience staying with you and said all the carers and staff were lovely and very kind. She and I were impressed with the facilities and cleanliness too. It was a very welcoming environment. Many thanks too for your updates while Mum was there, it was very reassuring for me to know that she was being looked after so competently while I was out of the country, so I was able to have a break. I... read more

Ann C 

on Carehome.co.uk

6 years ago

The staff were extremenly friendly and empathetic and patient with my family concerns for my mother. They dealt with all our queries efficiently and professionally. The level of care for my mum was very good, she was very supported emotionally and physically for the short time were at Ferrars Hall. Whatever queries or concerns we had were addressed promptly and with due care. 

Linda H 

on Carehome.co.uk

6 years ago

My mum received the very best care and was treated kindly and with respect. I found the staff all very pleasant and a few I got to know a little were absolutely lovely. The home is clean and comfortable and felt safe, with plenty of lovely areas to sit relax and enjoy a cuppa. 

Joe H 

on Carehome.co.uk

7 years ago

Ferrars Hall Care Home is a proud establishment of which in the future if I need care for myself I will be demanding that my family take me to Ferrars! The home is not only stunning with its modern decor but the care is what makes this home superior. Even on my first visit to this home, I was instantly greeted with a family feel, it smelt beautiful! Which is always a feature I keep in mind when visiting homes. Everyone was very 'team' and resident orientated and it was great to see.