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FiRE + iCE Boston
- Boston, MA
About this business
Located on Berkeley Street, Fire + Ice is a popular restaurant chain that is known for its out-of-the box concept and delicious food. Different food combinations, fresh food and an upbeat ambiance are sure to give your evening a great start. Walk around the place and choose your combinations and stop at the interactive grill area where the chefs will entertain you while creating some delicious grills. The cuisine is mainly Mongolian grills and American flavors, the perfect place for friends and family. Check website for more... read more
Location details
205 Berkeley Street, Boston, MA, 02116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 9:00 p.m. | |
| Tue | 4:00 p.m. to 9:00 p.m. | |
| Wed | 12:00 p.m. to 9:00 p.m. | |
| Thu | 12:00 p.m. to 9:00 p.m. | |
| Fri | 12:00 p.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Teníamos reserva a las 10.30 y nos dijeron que solo teníamos 15 min para comer porque hiban a cerrar.
Business response:
Gracias por compartir tus comentarios, Jose. Lamentamos que tu tiempo para disfrutar haya sido limitado por el horario de cierre. Trabajaremos en mejorar nuestra comunicación para garantizar una mejor experiencia en el futuro. ¡Esperamos verte de nuevo!
Very good food and service on the grill. Loved picking my own meat and sauces and vegetables and the fact that they had cheeseburgers and hot dogs for kids.
Business response:
Thanks so much, Neal! The ability to customize your meal is what makes FiRE+iCE such a fun experience, and we’re happy to hear it was a hit with both you and the kids. We’ll see you again soon for more great food and fun!
Fire & Ice is a unique , interesting and somewhat educational experience. Our daughter simply loves the whole experience of selecting ingredients and then watching them cook it on the big circular grill
Business response:
Thank you, Tom! We’re so glad your daughter loves the FiRE+iCE experience. Watching the big circular grill in action is definitely a unique and entertaining part of dining with us. We look forward to hosting you again soon!
Overall a good experience. My son said it was one of the best burgers he’s ever had. We enjoyed the variety and the cooks were a lot of fun. We’ll be back again.
Business response:
Thanks, Brett! We’re so glad your son loved his burger—it’s awesome to hear such great feedback from our younger diners! The cooks are definitely a highlight of the experience, and we look forward to seeing you again soon.
Atmosphere was upbeat, exactly what we were looking for. The service was not great. They could not find my reservation. The waiter did not get our drink order correct twice and tried to get us to take the incorrect drink. The food was not being restocked and many items including sauces were out. The people cooking the food were great and super nice. Nice to experience this restaurant with my son, but we will not be back.
Business response:
Thank you, Jen, for sharing your experience. While we’re thrilled to hear that you enjoyed the upbeat atmosphere and found our grill team to be super nice, it’s disappointing to learn that we fell short in other areas during your visit. Missteps with your reservation and drink orders are not reflective of the high service standards we strive for at FiRE+iCE. We also regret the issue with food restocking—our goal is to keep all stations fully stocked and ready for our guests. Our team works hard to maintain our market but the... read more
the whole dining experience kept our 19 yo college student fully engaged and entertained. The phone didn't even come out except for picture taking! Great service and great value for the AYCE concept.
Business response:
Wow, Jenfan! We’re delighted that FiRE+iCE kept your 19-year-old college student so engaged! The entertainment, food, and service are all part of the experience, and we’re thrilled to have been a hit with your family. Thank you for recommending us!
Food was good but service was non existent. We understand that it was busy, but waiting for water and then waiting 40 minutes for the bill was a lot.
Business response:
Thank you for your feedback, Amanda. We’re glad you enjoyed the food, but we’re sorry to hear that the service didn’t match your expectations. Waiting for water and the bill for an extended time is not the standard we aim for, even during busy periods. Your comments will be shared with the team so we can work on improving these aspects. We hope to welcome you back again to FiRE+iCE and provide a more seamless experience next time.
Fire & Ice has always been a favorite. It had been a while since our last visit. This time it was lunch. What a great surprise that they have added omelets, pancakes and crepes during lunch. The original ingredients noodles, meats, veggies were just as fresh as ever. Having a fruit filled crepe for dessert was awesome. This restaurant was always great but now it is even better.
Business response:
Thank you, Ed! We’re so glad to hear that FiRE+iCE remains a favorite for you. Adding options like omelets, pancakes, and crepes to lunch has been such a hit, and we’re delighted you enjoyed the freshness and variety of our ingredients. We look forward to your next visit!
When i was with my friends last night we all had a good time and the food was amazing if anyone decided to go somewhere for dinner make sure it is Fire and ice
Business response:
Thank you for the kind words, Jamol! We’re so happy you and your friends had a great time and loved the food. FiRE+iCE is always a fun dinner option, and we’d love to have you back for another amazing experience!
Frequently asked questions about FiRE + iCE Boston
How is FiRE + iCE Boston rated?
FiRE + iCE Boston has a 4.5 star rating with 6,577 reviews.
When is FiRE + iCE Boston open?
FiRE + iCE Boston is open now. It will close at 9:00 p.m.