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FiRE + iCE Boston
- Boston, MA
About this business
Located on Berkeley Street, Fire + Ice is a popular restaurant chain that is known for its out-of-the box concept and delicious food. Different food combinations, fresh food and an upbeat ambiance are sure to give your evening a great start. Walk around the place and choose your combinations and stop at the interactive grill area where the chefs will entertain you while creating some delicious grills. The cuisine is mainly Mongolian grills and American flavors, the perfect place for friends and family. Check website for more... read more
Location details
205 Berkeley Street, Boston, MA, 02116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 9:00 p.m. | |
| Tue | 4:00 p.m. to 9:00 p.m. | |
| Wed | 12:00 p.m. to 9:00 p.m. | |
| Thu | 12:00 p.m. to 9:00 p.m. | |
| Fri | 12:00 p.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Aside from getting charged for 4 extra people in our party everything was amazing.
Business response:
Thank you for visiting, LauraElizabeth. We appreciate your patience and understanding as our team resolved the issue. We look forward to welcoming you back again soon for another great experience with us! - FiRE+iCE Boston
Everything was great but the waiter. Never brought the waters, then only brought two waters. Eventually had to ask the hostess to get us water which she did immediately. Their new set up you basically check what you want on a piece of paper and it’s given to the chef. The ONE thing we ordered not on paper (mozzarella sticks) he forgot so we reordered those when the entrees arrived. He never came back around to check on us so we had to give our other orders also to the hostess before the kitchen closed. Honestly thank god for... read more
Food is really good with the ability to have so much variety. Miss them having more food options, but glad they are open after being closed for so much of the pandemic.
Business response:
Thank you IamA for visiting. We're so happy to know you enjoyed your visit. We're working hard to adapt and still bring the best to our guests. We hope to bring back more options as we continue to be open. Our team looks forward to welcoming you back again soon, thanks for the support! - FiRE+iCE Boston
With covid i know things have to be diffrent for a garden salad you should also make some boxes for people to check off of things to add to the salad i know i like other things then the basic garden salad other then that food was good
Business response:
Thank you for visiting, Trisha! We appreciate your sugegstions. We're always learning and adapting to our new style and feedback like yours helps! Our team look forward to welcoming you back again soon. Cheers! - FiRE+iCE Boston
My daughter birthday
Business response:
Thank you for celebrating with us! We look forward to welcoming you back again soon. - FiRE+iCE Boston
Celebrating engagement
Business response:
Congratulations on your engagement - thanks for celebrating with us! - FiRE+iCE Boston
Fire and Ice was amazing 👏 even in the midst of this pandemic was a great experience. Things are different right now and you have to fill out a slip to place your dinner order and have your food bought to you for safety reasons. But even with this new procedure in place,, my husband and I both were extremely satisfied and the orders were completely correct.
Business response:
Thank you so much for you kind words, Heavenly! We are so happy you enjoyed your FiRE+iCE experience even with the current modifications. We look forward to welcoming you back again soon for another great visit. - FiRE+iCE Boston
I was extremely appreciative of the safety changes necessitated by this damned covid, but I must say that it changed the "normal dynamics & fun" of eating here. This is just a comment, and NOT to be misconstrued as a complaint, and the food was just as tasty. ONE complaint is the paper menus that they were giving out to order your food were printed on a printer that was running out of ink, and it was barely legible.
Business response:
Thank you for visiting, NorrisandTroy! We sincerely appreciate your feedback - we're always looking to hear from our guests, especially at this time as we all adapt and adjust to this "new normal". We're learning everyday how to navigate this new territory and genuine feedback like yours is crucial to our decision making. Thank you again for joining us and sharing these thoughts. We hope to welcome you back again soon. - FiRE+iCE Boston
I've been to Fire and Ice many times in the past and its been amazing, that's why I was very disappointed with our experience. Our service was very slow, we only saw our waiter 3 times in the 90 min we were there. Our food took a long time to get to us and it lacked flavor and was poorly cooked. For the almost $150 we spent it was not at all worth it.
Frequently asked questions about FiRE + iCE Boston
How is FiRE + iCE Boston rated?
FiRE + iCE Boston has a 4.5 star rating with 6,577 reviews.
When is FiRE + iCE Boston open?
FiRE + iCE Boston is closed now. It will open at 12:00 p.m.