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FiRE + iCE Boston
- Boston, MA
About this business
Location details
205 Berkeley Street, Boston, MA, 02116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 9:00 p.m. | |
| Tue | 4:00 p.m. to 9:00 p.m. | |
| Wed | 12:00 p.m. to 9:00 p.m. | |
| Thu | 12:00 p.m. to 9:00 p.m. | |
| Fri | 12:00 p.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Our server took 20 minutes to bring us our check after we finished eating. We spoke to him about splitting the bill when he first greeted us but he said he would fix it at the end. He brought us a check and told us to tell him how to split it. He then went back to the bar and took another 15 minutes to get back to us because he had to make a bunch of drinks. When we told him how to split the bill he told us it would take 15 minutes for him to do so. He also was very late with bringing over drinks. He forgot two waters and we... read more
Business response:
Hi Breeana, Thank you for visiting and taking the time to leave this feedback about your experience. We apologize for the delayed ending to your FiRE+iCE experience. We are working hard to hire and train staff for the incoming summer season and sincerely appreciate your patience and understanding. We hope to welcome you back in the future for a much better service experience. Again, thank you for sharing. - FiRE+iCE Boston
I wondered how they would pull off dining with all the restrictions. We had to wear gloves and we could not stand by the cooking circle. Not quite as much fun but all in all still a worthwhile experience.
Jennifer and the rest of the staff was friendly, polite and attentive. The service and food was great.
Business response:
Thank you for visiting! We have a wonderful team and appreciate the shout out for Jennifer - she will be so happy to know that her service helped make your experience exceptional. We look forward to welcoming you back again in the future. Cheers! - FiRE+iCE Boston
My daughter and I spent the day in Boston yesterday. We were very excited to be back at Fire and Ice since the other locations in the region had closed in the past few years. I appreciated the protocols put in place with COVID and had two great meals. Everything was fresh and was a reminder why we love this place (aside from the creativity and unique meal prep!)
Business response:
Thank you, Jodi! We are so happy to be part of your girls day out in Boston and that you felt safe with us. We look forward to welcoming you back again soon. - FiRE+iCE Boston
Food was excellent (although the buffet choices were a little limited compared to pre-Covid days). It was good to be able to select your own ingredients. The service and drinks were very good.
Business response:
Thank you for the support, Denis! We look forward to welcoming guests back to the FiRE+iCE style you know and love soon. We appreciate your recommendation and hope to see you back at the grill soon. Cheers! - FiRE+iCE Boston
Great food, great vibes. I cannot wait to go there again!
The safety measures were on point and the set up for the food stations really inspired confidence with the restaurant. The food was delicious and the service was great!
Business response:
Thank you so much for your kind words, Ayana! It means a lot to us that our guests and our team feel safe and comfortable when with us. We look forward to welcoming you back again soon to "Feed Your Fun!" - FiRE+iCE Boston
Covid has changed the rules a bit at Fire and ice and one of us was given the wrong plate and had to go re make the plate and have it cooked again. But other than that it was an amazing meal!
Business response:
Thank you for visiting! We are so happy you enjoyed your visit and we appreciate your patience and understanding as our team rectified the mix-up. We hope to welcome you back again in the future. Cheers! - FiRE+iCE Boston
Food was fresh, had everything for everyone , not crowded and fast service
Business response:
Thank you for joining us, EvanjuliB! We appreciate the recommendation! - FiRE+iCE Boston
Frequently asked questions about FiRE + iCE Boston
How is FiRE + iCE Boston rated?
FiRE + iCE Boston has a 4.1 star rating with 8,461 reviews.
When is FiRE + iCE Boston open?
FiRE + iCE Boston is closed now. It will open tomorrow at 12:00 p.m.