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First Colony Mortgage

4.9

About this business

Location details

508 West 800 North, Orem, UT, 84057, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.91,604 reviews
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moorecraig66's profile image
moorecraig66 
10 years ago

We are so pleased with the service provided us by Jake. Our loan was a tough one. My husband started a business 1 month before we began our loan application. It caused Jake a tremendous amount of additional work helping us put everything together. He was patient and indefatigable. A couple of times we were ready to give up. He wouldn't hear of it. He kept us believing and moving forward. He never made us feel he was too busy to take our calls or respond to our many text messages. He celebrated with us by coming to our closin... read more

jliljenq's profile image
jliljenq 
10 years ago

Jake is awesome.We were first-time home buyers, with very little knowledge regarding the process of obtaining a mortgage, and he helped us out every step of the way. He was quick to respond, and always willing to answer our many questions. 

whitneybailey26's profile image
whitneybailey26 
10 years ago

Jake was always quick to answer all of our first time home buyer questions, then a year later, all of our refinancing questions! He walked is through each step, kept us updated on where deadline were and where paperwork needed to go. I never felt like I was asking a dumb question, and I never felt taken advantage of when I knew so little to begin with. We will always refer friends and family to Jake Frankcom! 

user7504166's profile image
user7504166 
10 years ago

Jake does a great job - takes a lot of pride in his job and in ensuring your experience is top-notch. Was very responsive, and was always available for me to call for questions or follow-up. Would highly recommend him. 

augusken's profile image
augusken 
10 years ago

I was very satisfied with the loan process. Communication with Jake was excellent. Jake was very helpful in setting up the loan. I found the whole process had been conducted in a very professional manner. Everything was done as initially laid out. I always received prompt attention and was fully informed of how the process was to take place. 

MARLYNK7's profile image
MARLYNK7 
10 years ago

Buying a house is not the easiest thing to do, but Jake made every thing work and it ran smoothly. Whenever there was a snag, he was on top of the situation and always worked out the bugs. He was willing to take calls after hours, so everything fell into place. We were very happy and pleased with Jake and everything he did for us. We would highly recommend him for your loan needs. 

jamessmith05's profile image
jamessmith05 
10 years ago

Jake did an outstanding job on our loan package. Always on top of things and was very responsive. Definitely a go to guy for your next loan! Always retuned my calls or text no matter the time of day. Hard working, get it done type personality. 

robertsaustin03's profile image
robertsaustin03 
10 years ago

Jake helped us buy our first home and made it an amazing experience. We had a horrible experience with a previous loan officer and Jake made it a great experience again! I would absolutely recommend him to anyone and actually have already. Thanks Jake you are awesome. 

user6050835's profile image
user6050835 
10 years ago

Travis is fantastic! Simple, quick and easy! Plus he's a super friendly guy that makes doing business with him even better! Would totally recommend Travis to any friends/family looking to purchase a home! 

Frequently asked questions about First Colony Mortgage

How is First Colony Mortgage rated?

First Colony Mortgage has a 4.9 star rating with 1,604 reviews. 

When is First Colony Mortgage open?

First Colony Mortgage is closed now. It will open on Monday at 9:00 a.m.