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First Rate Plumbing Heating and Cooling Inc
- Plumbing
- Rio Rancho, NM
About this business
Serving you since 1999! We are your local Plumbing, Heating and Cooling Contractor. Have peace of mind when you call First Rate knowing our staff is licensed, background checked, drug tested and knowledgeable. Our company is also locally owned, licensed, insured and bonded. We offer repair and replacement for your Plumbing, Heating and Cooling systems. We also take all safety precautions regarding the COVID-19 virus so you know you are safe doing business with us. Financing is always available for repairs and replacement! We... read more
Location details
4311 Sara Rd, #212, Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Professional, polite and answered questions from the customer. Thanks !
Business response:
Hi, Gail. Thanks for taking the time to share your positive experience. We truly appreciate it!
Kevin was on time and called ahead to let me know he was about 15 minutes out. He was more thorough than anyone else I have ever had do the HVAC check and flush water heater. He took the time to explain what he found and the possible solutions. I was very happy with my service. Kevin was great! Thank you.
Business response:
Hi, Donna. We are thrilled to learn that you had a positive experience with us!
Good service; good information, good people. Always.
Business response:
Hi, Lynn. Thank you so much for leaving us a stellar review!
Kevin was prompt, polite personable and very thorough. He did not excellent job.
Business response:
Hi, Robert. Your feedback is highly appreciated. Thank you for the review!
Did a good job explaining condition of equipment and performing semi annual maintenance. Tech was polite, friendly, and professional
Business response:
Hi, Diane. We appreciate the kind words and are glad we could provide you with a positive experience!
Valentino was great and explained everything he needed to do and all the options available to fix the problem.
Business response:
Hi, Jordan. Thanks for taking the time to share your positive experience. We truly appreciate it!
James explained the process of flushing the water heater completely and was patient answering my questions.
Business response:
Hi, Helen. We are thrilled to learn that you had a positive experience with us!
The overall experience was great. The only reason for not noting 5 stars is that we were given a window of 12-5 and were told the tech would call before arriving. I did receive a text saying our tech would be calling to let us know they were on their way but no one called. The tech showed up at 10:45am. Luckily my husband had finished up early with his appt and was home to receive him. Otherwise, the tech would have waited and maybe have left because no one was home. Will hire again, though!
Business response:
Hi, Lisa. Thank you so much for leaving us a stellar review!
James did a great job for our spring HVAC service. He was very thorough and explained everything he did and what he found. The First Rate techs are always friendly, on-time, and do a great job. Thanks!
Business response:
Hi, Dale. Your feedback is highly appreciated. Thank you for the review!
Frequently asked questions about First Rate Plumbing Heating and Cooling Inc
How is First Rate Plumbing Heating and Cooling Inc rated?
First Rate Plumbing Heating and Cooling Inc has a 4.9 star rating with 224 reviews.
When is First Rate Plumbing Heating and Cooling Inc open?
First Rate Plumbing Heating and Cooling Inc is open now. It will close tomorrow at 12:00 a.m.