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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
7218 Culebra Rd, San Antonio, TX, 78251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Very courteous and helpful By Mary Jane Rodriguez
Business response:
Hi, Thank you for your kind words. We're delighted to hear that our team was courteous and helpful during your experience. We strive to provide excellent customer service and are always happy to hear that our staff has gone above and beyond to make your experience a positive one. We look forward to serving you in the future. Best, Firstmark Credit Union
I don't know what I pushed but forgive me you guys were great I enjoy being there with you and all your help keep it up you did a great job thank you
Very fast and effective service my Mary Jane Rodrigues
Business response:
Hello, Jeremiah. We are glad Mary Jane provided you with 5-star service. Thank you for your review and membership with Firstmark Credit Union!
Everyone there was friendly. The clerk was knowledgeable
Business response:
Hello, Helen. Great to hear you received friendly and knowledgeable service! Thank you for your review and membership with Firstmark Credit Union.
Firstmark Credit Union
A breach occurred and FMCU is not interested in determining the cause. The breach did not involve a loss of funds, evidence was presented and still no explanation.
Having to wait, busy staff were observed. Tried using the app to schedule/appointment but found I had to enter my password twice.?
Business response:
Hi Leticia, We are sincerely sorry for the inconvenience you experienced during your recent visit to our Culebra Financial Center. We value your feedback regarding the long wait and password reentry to schedule an appointment. We will take steps to address these issues to ensure a smoother experience for our members in the future. Thank you for bringing this to our attention. We are grateful for your membership. Sincerely, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.7 star rating with 400 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open at 9:00 a.m.