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Fox Moving and Storage of Chattanooga
- Movers
- Chattanooga, TN
About this business
Location details
3475 8th Ave, Chattanooga, TN, 37407, United States
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I was nervous about a move out of state, but Fox movers were very nice and extremely hard workers! They moved me in one long day and I was very impressed! I am very glad I chose them over a national company!
RecommendedAfter moving from our home of 30 years, the move with Fox Movers was a pleasure. They were very professional and courteous. We would use them again.
Very efficient, polite and worked non-stop and finished right on time. Definitely recommend them to anyone.
These guys have my number by mistake and keep calling for Madison. I am not Madison and I am tired of the text and calls. I have asked multiple people to remove me from your call list!
Business response:
Mr. Williams, I do apologize. If someone listed your number for an inquiry we are reaching out to that inquiry. If you can call me or email me the number I will personally remove it. 629-702-2718 / alicia@foxmoving.com.
My friend had a horrible experience with them. Assured her that they would be there and NEVER showed up. And to top it off, they refused to refund her the deposit. Do not use this company
Business response:
Wow. My names Ron’s im the owner . We would 100% return a deposit if for some reason we couldn’t do the job . We have been in business for 14 years our clients are my first priority. If we can’t service a move its because a truck got into an accident or someone got hurt . We alway try to make it right . If i can fix a situation please let me know .
The amount of bad that comes out of this place is astronomical. Please use care and choose someone else
Business response:
Hello, Jennifer Usry . At , Fox Moving and Storage of Chattanooga we strive for professionalism and customer satisfaction. Please contact our customer service department on 629-702-2718.
I have heard so many horrible stories about this company from friends and just reading reviews of others; I would never hirethem to do anything. I don’t know how they actually stay in business. Everyone needs to call the Better Business Bureau on em. They don’t need to be in business and get away with treating customer’s the way they do.
Business response:
Hello, Tammy Rice. We care, and we want to make this better, please get in touch with us at 629-702-2718 ,we want to know more about your personal experience with Fox!
They over charged me by $330 dollars. Even the employees that came to mine my stuff out of my uhaul agreed with me! I was told one thing at booking and completely something different after the move. Of course the employee Vicki who helped me is no longer working their. They said they made some policy changes since then! I Will never use again. Only needed three movers for an hour but I knew I was paying for 2 hours. So I paid 700 dollars for an hour. No email confirmation even though called up for it twice when I booked.... read more
Business response:
I apologize, my names Ron i’m one of the owners we charged you for 2 hours of work plus the 1 hour service fee for our 3 man team at $165 per hour total was $495.00 . You prepaid the service fee for your deposit which left $330 still due at the end of service .From your post you felt it should have just been $165.00 total ? Your saying vicki didn’t tell you about 2 hour work min and 1 hour service fee ? I know you had a stress with your apartment complex not having your unit ready so we switched your move date to the next da... read more
They overbooked Memorial Day weekend and were dishonest.
Business response:
My names Ron I’m one of the owners of Fox Moving . I personally want to apologize. We had One truck get into a horrible accident which left us not only a truck short but crew was injured so a crew short the whole weekend . There was other issues with rental trucks and crews that all fall under are responsibility. I just wanted to say im sorry 🙏
Frequently asked questions about Fox Moving and Storage of Chattanooga
How is Fox Moving and Storage of Chattanooga rated?
Fox Moving and Storage of Chattanooga has a 4.1 star rating with 646 reviews.
When is Fox Moving and Storage of Chattanooga open?
Fox Moving and Storage of Chattanooga is open now. It is open 24/7.