Fox Pest Control

Angela B 

on BBB

10 months ago

At first they were very good until they started canceling services and then not showing up on the rescheduled date. When I did reach out to them I was told by the customer service *** that they had shown up at my home because the tracking system showed that they had. They missed 2 quarterly services yet they continued to charge my account. I was home on the days in question. The next time a tech was supposed to come to my home he went to the wrong house. I asked him why he went there and he said that is where the tracking sy... read more

Virginia K 

on BBB

11 months ago

The salesmen stopped when he was in my neighborhood. I told him, if I wanted to use pest control, it would be to prevent rats in the neighborhood from coming onto my property. The sevice person came the next day. She said that they do not recommend baiting rats, unless you actually have them (or their traces) on your property , as they would be drawn to the bait. So she treated some areas where there were ants (not a big problem)She took my credit card #. I got a call saying it did not go through. I got my credit card ******... read more

Kim H 

on BBB

11 months ago

I was approached by a young man the in of July 2024 about Fox Pest Control company and what services they had to offer. He said that he could offer me a deal since he was in the neighborhood and had given the people across the street the same services for over $300 for the first visit. He said he would only charge me $107. Then after that I would receive services quarterly for the next year and that charge would be around $60. Since this time I have had a monthly withdrawal from my checking account for $58.85. I have emailed... read more

Bill C 

on BBB

11 months ago

Wish I did more research before signing the contract. First time service, they came at the wrong time. Our cats were outside and it specifically says to keep animals indoor. And the plan was to get them inside once I was home which is why I scheduled the service for the time I did. So that I could be home and point out the problematic areas and the animals would be safely inside. Since that didnt happen, a lot of areas were missed and someone had to come out again. As first time parents (partner was visibly pregnant when sal... read more

Marie S 

on BBB

11 months ago

The *** salesman showed up at my house 4th of July week while we were preparing our boat to leave for vacation. He even said, "I can see that you are busy so I won't take too much of your time". I guess by that he meant he was going to leave out some pertinent details. He told us the up front fee was $180. He said they sprayed every quarter and it was $60 a month. I SPECIFICALLY asked if we weren't being charged until the next quarter and he said we weren't. I made a point of asking. He never told us that there was a $250 ca... read more

Giles L 

on BBB

a year ago

Girl came to my house asking if I wanted to have my lawn sprayed for $150 ticks and come every quarter to do treatment for 60 I was ok with she never told me anything about the $50 a month charge or $250 cancelation fee and lied to me to get me to get into a contract that Im locked into for 2 years I called today and was told unless I pay they they wont cancel it for me the girl said oh just sign here so we can spray your yard. 

Ennifer O 

on BBB

a year ago

If I could do 1 star I would. This Mormon owned company (based in ****) recruits gullible college kids who basically work for no pay with the empty promise of getting rich from an MLM pyramid scheme and commission from pesticide sales. It requires walking from door to door and canvas of neighborhoods using gorilla marketing tactics. The kids actually have to pay the company to use required equipment, pay their own taxes, housing and travel expenses on their own. If they quit early in summer then they have to pay Fox and retu... read more

William B 

on BBB

a year ago

I have used Fox Pest control for a few years at two of my properties... I had a problem with moles or voles so they put out traps. The tech they send stepped on a retaining wall and knocked a very large retaining wall stone out from it position onto my stone driveway . They sent some people over to fix it back in place however, they did not put it back properly and the stone fell back onto the stone driveway that day. I called several times for them to come back and fix it as it is far too heavy for two people to lift. I was... read more

Marilyn R. 

on BBB

a year ago

I purchased a pest control service from Fox Pest Control. They are a national company. I didn't pay attention to how much this service was going to cost me. After I added up what the cost of the 2-year contract would be, I realized I didn't want it. It is way too expensive for me. The contract says I can cancel early if I pay a $250 early termination fee. That is cheaper than what I would pay if I didn't cancel the service. I called yesterday and was told protocol is I have to speak to a supervisor but none was available. I ... read more