Fox Pest Control

Tom C 

on BBB

a year ago

Ive had a problem with their billing practices since I hired them. I wrote a check to Fox pest control in December 2023 for one months service .They cashed it in February 2024. I Wrote another check for 3 months in February 2024. They cashed it 5 days later. I got another bill from them in March saying I owed for two months service. They told me the check I wrote them in February was due in October 2023. I just want them to go away. I can find a reputable pest control company. They mentioned a $75.00 fee if I cancel before m... read more

John M 

on BBB

a year ago

Poor service as I can buy the same material they put down without the $200 plus payment. Also I signed up for 3 month service not monthly per the man I talke4d to when I stopped the service. Stopping the service was hard as he tried to 'explain my options.. The men doing the service were fine , no problems with them, I will not use them again. 

Loraine m 

on BBB

a year ago

They guaranteed they would locate the rodent nest and fix any areas that rats are getting in the house. The representative was here for 20 minutes and only removed a dead rodent from under the sink and placed a box in the basement. They never fixed any problem areas for which I had to hire someone else to do. The first visit cost me ****** and then they charged me ***** a month for nothing for just in case. I am a retired person and I trusted that they were going to do what they said they would do. I have emailed this compan... read more

Alexander R 

on BBB

a year ago

Hired them to control a wasp/bee problem. 3 years later we still have wasps/bees living under the shingles and entering the home. Finally cancelled contract. Beware of giving them your credit card. 

TOM G 

on BBB

a year ago

Their ********** Office business practices are deceptive and they purposely choose to not inform their service techs what they are supposed to be treating. I had one tech tell my wife he wasn't going to treat my home for ********* bees as required and now another one that just didn't do it, but they have no problem charging me every month. They want the home owner to babysit the techs and basically do their management job for them. Spoke with a service manager last fall and here we are. They count on homeowners not wanting t... read more

David F 

on BBB

a year ago

Absolutely one of the shadiest businesses I've ever used. They send salespeople door-to-door (which should've been the first red flag), reeling you in hook, line, and sinker with the promise of pest control that is "month-to-month" with a "cancel anytime" policy. You are sold that bill of goods thinking it's basically a trial; you are paying for it, but if you're unhappy, it's relatively quick, easy, and painless to cancel. Bold-faced lie does not do this justice.Go ahead, try to cancel: you're on the hook for a $150+ cancel... read more

Christopher L 

on BBB

a year ago

AVOID AT ALL COSTS*** Im not sure where the good reviews are coming from as my familys experience has been a nightmare. High pressure sales, came for initial service in July 2023, service did not work (YES we still had the ants, moles and spiders). Called for re-service as their contract states if their service doesnt solve the issue, they will come back and do a free service. The technician NEVER showed, no call/no show (9/16). *** continued to auto draft the monthly fee again with NO SERVICE. Emailed 9/18 and 10/2. Called ... read more

Holly P 

on BBB

a year ago

January 4, **** When I was looking for a local company to deal with an ant problem, Fox Pest Control assured me they were local. I found out much later this was not true. When the agent showed up, he wanted me to sign a contract for 2 years. I told him I only wanted them to spray the foundation which I had done myself in the past which would always solve the spring invasion. He told me it took more than that and regular treatments were needed and that was the only way the company works so they can guarantee their work. The a... read more

Ashley R 

on BBB

a year ago

I just wanted to leave a small review because I was gung ho and all excited about becoming a customer of this business. Only for them to come out and assist the situation and for them to put a black box down, because it was a rat situation.So that small black box that they put down has now cost me $435. And now it is being sent to my credit bureau and all that stuff because I'm not paying $435 for a black box.