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Fox Rent A Car
- Car Rental
- Los Angeles, CA
About this business
Fox Rent A Car, Inc. was founded in 1989 as a discount brand catering to airport travelers. Actively managed and owned by its founders, the organization has enjoyed robust growth and positive operating income for over twenty-five years. Established on the basis of joining technology-enabled efficiencies with proactive price management, Fox has been successfully growing airport rental market share and positioning itself as a viable alternative to the larger brands in the car rental space. With 19 major airport locations acro... read more
Location details
5500 W Century Blvd, 5500 W Century Blvd, Los Angeles, CA, 90045, United States
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Predatory practices. While I made a mistake not reading the terms, the fact that I canceled a reservation within 2 hours after I made one and I can't get a refund is insane. They even claimed to have a "Fox Guarantee" when I made the reservation that would allow individuals to get their money back if they have to cancel a reservation for any reason. Sadly, if you pre-paid, individuals can only reach out via email in order to receive a credit rather than a refund. Even more frustrating, I can't get it the refund now, as I did... read more
This company is a joke. They swindle people and I am never renting from them again. They claim to be a cheaper rental company. Does a $103 dollars a day for a small eco car sound cheap? I brought them back the car with a half a tank of gas which was what pre paid for and they charged me again. They also have a hidden fee that they don't tell you which they told me was an airport fee. They tell you about it after you are charged you $50. NEVER RENT FROM THIS COMPANY!!!!! I give them NEGATIVE FIVE STARS even though I must clic... read more
Honestly, the car was nice and I enjoyed my rental. However, about a month later, they began harassing me about an alleged unspecified "accident"and "damage" to the car that I did NOT do. The car was returned in the EXACT condition that I rented it in. I had no accidents. There was no damage. It amazes me that they are asking for my insurance info and credit card info- yet they can't even tell me what is wrong with the vehicle. Total SCAM. Don't rent from this company. And if you do, I don't care how long you hold up the ret... read more
0 STARS Fox rent a car I want my $506 back rented a car for the end of August 2022 on May 17, 2022. A couple of days later I looked at my bank account and they have charged me the full amount which is fine for the car and also $500 deposit. I called to have the $500 deposit removed and have them charge me at the time of the rental. They told me that they will not be able to do that and that everything is charged in full when you book online. After back-and-forth over the phone I asked them to cancel my reservation; they said... read more
DO NOT RENT FROM THEM Rented a car in Orlando thru Fox and it was one of the worst experiences ever. Priceline lied and said that they were on airport property, they are NOT. The rental car was clean, but was used HARD. On the 3rd day of our trip the car battery died in the parking lot of a restaurant. We tried calling roadside assistance and their estimate for help was 2 hours. Road side also said that the car battery was original and should have been replaced, that is why the car wouldn't start. We were unable to talk to t... read more
Deceptive tactics: Overall a good car rental experience for the price. I want to point out major problems with my rental. Pre-paid gas is a scam, the leasing agent offers a written advertised price per gallon that is much cheaper than the average gas station. What they fail to tell you is that their price is pre-tax, and you will be charged California state rental car and travel taxes on that amount. So a $97 gas charge is taxed close to $35, turning price per gallon to actually much more expensive than advertised. Quite dec... read more
Zero Rating. Do NOT USE THIS COMPANY! I was told by the agent at Orlando counter that I did not need to fill up the tank upon return of car, because Fox charges LESS than gas in the area. Fox charges $4.18 per gallon. Therefore, I returned the car THREE-QUARTERS FULL after using only 4 gallons total on my trip and allowed Fox to fill the tank. When I received my bill, it was for $55.00 in gas!!!! I only drove 100 miles total! and the tank read THREE-QUARTERS FULL! When I called Fox customer service, they told me, "you signed... read more
Fox Rent a Car lied to me about my Visa not covering damage. The girl at the desk literally told me this in order to coerce me into buying additional insurance. When I returned home to challenge this charge, Fox denied my claim that I was lied to. They stole my money under false pretenses and will not return it. Their customer service is a joke. Do not ever use this company!
Do not rent from HERE. Worst rental car company ever. If you cancel a reservation, they will not refund you at all. They hide the terms, so you are not aware that you won't get your money back. Shady company and the reviews prove it.
Frequently asked questions about Fox Rent A Car
How is Fox Rent A Car rated?
Fox Rent A Car has a 2.7 star rating with 8,242 reviews.
When is Fox Rent A Car open?
Fox Rent A Car is open now. It is open 24/7.