Fox Rent A Car

Dan T 

on BBB

2 years ago

A complete joke and waste of time and your hard earned money. For 8 days the price quoted was around 400. Went up to counter and he swindled us for a bunch of ******** we didn't need nor want. A Kia car cost me 800 for 8 days. Are you kidding me??? I should have gotten a sports car for that price. Completely swindled and would never use this place ever and will definitely spread the word about the crooks they are. I emailed them 2 times and never heard back from them. Also lied to about toll fees saying they was in excess of... read more

Jeffery L 

on BBB

2 years ago

I called and made a reservation and received a confirmation via email showing my car rental to be just under $300.00. When I arrived at the counter I was informed that due to a storm, there were no cars available that I asked for and was told the only car available was a Dodge Charger. I had to be home this Christmas to visit a terminally ill family member. Needless to say my bill came to almost $1,700.00. This place will rip you off the second you walk in the door. Do not do business with them by any means. 

Nilay S 

on BBB

2 years ago

We prepaid for a rental car DIRECTLY on the fox rent a car site two weeks ago, in order to get ready for our holiday travel starting on 12/24. We booked a large SUV that could fit 5 people and a fair bit of luggage. We had never used fox rent a car before, but we given we were preparing in full for the SUV, it would hard to get *******. Well, after getting to our destination (ohare airport / chicago) and bundling up in the -5 degree weather on Xmas eve, I got to the fox rent a car checkout counter to see about 5 angry custom... read more

Amy M 

on BBB

2 years ago

I paid for my rental in full when I made the reservation. The car had a full tank of gas when I picked it up and I made sure it was full when I returned it. From the start, the rep was very adamant that I don't fill the tank back up because they would fill it up cheaper at $3.37 a gallon ( he spoke very quickly and never even looked at me so I couldn't even tell everything else he was saying). However, gas everywhere throughout the week was as low as $2.87-$3.15 a gallon. Naturally, I decided to fill it up myself and forgo t... read more

Seth B 

on BBB

2 years ago

They problem I have is I came upon some unexpected tolls. Yes, my fault. The part that seems not right is the $15 "administrative fee" for each toll I hit. My toll fee was $20 but with each "administrative fee" Fox has my bill up to $96. Make sure you prepare in advance for tolls!! 

Joseph R 

on BBB

2 years ago

This business is run by crooks. The price we were quoted was around $400 for 5 days. Upon arrival, they began upselling, saying that there were numerous toll roads nearby and that for $ 11 a day you could bypass ****** and that the tolls would charge you $ 30 per toll. This was an outright lie, as although we saw toll roads, we never had to go through any, and most were closed. Second, we upgraded to a 4 wheel drive, as we were going into the mountains, and we were told that without this, cops could ticket us. The woman at t... read more

Therese D 

on BBB

2 years ago

Just rented a car for 6/4/23-6/5/23 with a pay now price of $81.82. After I clicked to pay it said they would require a $500 security deposit. I assumed that would be the hold placed on my card when I picked up the car in June of 2023. NO! It was charged that minute plus the $81.82 plus $1.00 (don't know what the $1 is for??) So I have been charged today $583.82 for a pay it now price of $81.82. At that rate I can't afford to use my credit card for many future purchases if they all CHARGE 7 TIMES THE RATE QUOTED EVERYTIME I ... read more

Larissa P 

on BBB

2 years ago

Rented a month in advance through Priceline. When I went to pick up my car they wanted to charge me an extra 661.00! Every excuse in the book. Telling price line that it was a deposit for locals. I am from Arkansas and was renting in San Diego. Wish I would have read the reviews before the nightmare!! Thankfully the lady behind the counter was nice enough to send me to another company. 

Ronald H 

on BBB

2 years ago

HORRIBLE company. Do not use. I reserved a car several weeks ago in Houston Texas. I arrive to pick it up and the first thing they ask is if I am taking the car out of state. I said I was taking it to Alabama and they told me that they could not rent it to me. I reserved it through Expedia and the Fox employee told me that the Expedia site doesn't list geographical exclusions, but Fox's site does. Considering that the vast majority of people who reserve with this crappy company probably do it though a third party site it sho... read more