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Fox Rent A Car
- Car Rental
- San Francisco, CA
About this business
Location details
780 N McDonnell Rd, Ste 1, San Francisco, CA, 94128, United States
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"the $93.58 is a charge for the insurance that you availed at the store location" Quote: which the staff member Jerold at FOX RENT A CAR INC. 435 S. AIRPORT BLVD. SOUTH SAN FRANCISCO, told me that´´s essenstial, even though I have bought my own insurance beforehand. As a tourist from Europe I feel cheated
Reserved rental was not available. Was given other type. Vehicle had not been cleaned. Was disgusting . Spills/dirt on all surfaces of interior. Several chips/damage to windshield. I did make aware at checkout. And I was charged an additional $75 that was not disclosed to me at time of reservation or rental. And is not on my paperwork. This is absolutely unacceptable, especially considering the covid 19 pandemic. The filthy vehicle has potentially placed myself and my family in danger of contracting the virus
Be super careful of all the hidden fees. what was meant to be a $168 5 day rental. When I finally got my bill. (still a 5 day rental) $448!! NEVER AGAIN.
super mal servicio y te ponen pagos extras sin sentido.
Answer their phones when you call for Customer Service! You are put on hold and they never respond. Adding insult to injury the endless wait includes some unctuous voice extolling their commitment to customer service. There are always ten people ahead of you too. What a farce. Will never rent with them again.
Business response:
Hi Scott, I'm sorry about this. Our call center has been short handed. Please feel free to send me a private message if you need assistance. Thank you.
They run out of cars and refer their customers to other agencies!! And I prepaid!! The owners are also terrorists!! They hate Americans
Liability insurance isn’t included in the price that why it was cheaper and double off the others after insurance Never come back in Fox
Business response:
Lionel, all of our insurances are optional to buy as non are included with your rental.
Frequently asked questions about Fox Rent A Car
How is Fox Rent A Car rated?
Fox Rent A Car has a 2.7 star rating with 2,771 reviews.
When is Fox Rent A Car open?
Fox Rent A Car is open now. It is open 24/7.