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Fox Rent A Car
- Car Rental
- Salt Lake City, UT
About this business
Fox Rent A Car, Inc. was founded in 1989 as a discount brand catering to airport travelers. Actively managed and owned by its founders, the organization has enjoyed robust growth and positive operating income for over twenty-five years. Established on the basis of joining technology-enabled efficiencies with proactive price management, Fox has been successfully growing airport rental market share and positioning itself as a viable alternative to the larger brands in the car rental space. With 19 major airport locations acro... read more
Location details
460 S Redwood Rd, Salt Lake City, UT, 84104, United States
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At times like these you would think that they would work with people that had travel plans since December 2019 a credit or refunds but nope they give refunds to people trying to travel during the pandemic, I knew when I signed up for the non-refund option I was taking a chance but everything else I booked for the trip gave me a credit to reschedule my trip. I used fox many times before but now I know to find a better rental company. goodbye fox will never rent thru you again you can keep that money and be greedy its only a g... read more
If I could give zero stars I would. This place is awful. We stood in line forever, which was not a big deal. Then we were not greeted by a rude woman who had a maximum speaking volume of 2 in a building that was literally a warehouse. We were informed that we had to prepay for our gas, that we had to buy their liability insurance, which we did not, that we had to purchase a toll pass ******* we would be driving on toll roads daily, which we did not, and that we were getting an upgrade for free, which we were charged for. Aft... read more
Rented a car Feb 28 to March 1st with Fox at the MIA airport. Provided drivers license and insurance card. Agent said we don't need the insurance card. I was informed on the SunPass, deposit and fuel which I totally agreed to. I was directed to the pin-pad to initial in several places, after accepting the SunPass *** deposit verbally and making arrangements for the gas, I asked why the extra charge there than what was printed on ym Expedia receipt. The agent told me it was a minimum charge for insurance in the state of Fl. I... read more
If you make any change to rental agreement, Fox will CHARGE THE DAYLIGHTS OUT OF YOU! Rented car at Tampa; sign at counter read early return charges waived due to coronavirus. Tried to return car early BUT Fox said they'd still charge the penalty charges/fees. Fox DENIED anything about waiving charges due to the coronavirus.
If I could rate them a 0 star, I would. Worst rental car experience of my life. From the car smelling like cigarettes, to the dents all over the car, to the oil light being on, to paint bubbling in the front of the car, this rental place is awful and would never recommend them again. We had someone tell us that having the "Oil change" light being on is normal and no problem. Their customer service is hands down the worst in any company I have ever seen. FOX claims they stand for customer service, that's completely wrong. Cus... read more
Zero stars They charge you 50 for an early return and 55 for a late return. Either way you're paying one of these amounts, the person at the counter does not tell you this. Pre-paid gas sounds like a deal but they charge you for a whole tank even if you bring it back 1/4 full. For a rental estimate of 121.00 to turn in to 357.00, they should be shut down as a business.
Can not get anyone on the line for a modification I've been on hold for 4 hours why can't you get the actual Office ???
Rented a Fox car through Booking.com at the Orlando Airport. Upon arrival the salesman advised we were more than 2 hours later than the reservation so the original cost would increase by $100. When we complained, he "threw in" the extra driver fee at $10 per day, which we never even used. The car pick-up site is off airport on a highway so we had no other choice but to accept. In pushing the toll device, he lied saying we'd have to pay tolls almost everywhere and there would be an extra charge if no transponder. I didn't not... read more
Do NOT rent from this company. Especially if you are not familiar with the rental car process. I purchased the upgraded liability insurance option, assuming that would cover everything I might need if I get in an accident. The agent at the desk said NOTHING about a loss damage waiver that would actually cover any damage to the car. The documents I signed were on a tiny credit card machine... impossible to actually read through any details of the rental agreement or what was covered. At the end of my trip I returned the car a... read more
Frequently asked questions about Fox Rent A Car
How is Fox Rent A Car rated?
Fox Rent A Car has a 2.2 star rating with 4,219 reviews.
When is Fox Rent A Car open?
Fox Rent A Car is open now. It is open 24/7.