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Friendship Kia of Beckley
- Mt Hope, WV
About this business
Location details
111 Midtown Ave, Mt Hope, WV, 25880, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Recommended
I cancelled a car warranty and the company cancelled it right away and told me it was returned to dealer. I have been calling the dealer to find out status of refund for lien holder and no one gets back to you...3,240.00 ALOT OF $$$$ TO JUST FORGET ABOUT.
Business response:
Thank you for bringing this to our attention. We understand your frustration about the $3,240 refund status. We will reach out to you shortly.
We’ve had the car less than 3 years and have had nothing but issues. Transmission replacement, oil compsumtion, oil leaks, and horrible customer service. They kept the car over 6 months and the day we got it the vehicle sounded worse than when we brought it in!!! They can’t keep employees they never have a service advisor and when they do get one for a week no one has any idea what’s going on with your car. Everytime we call we have to leave a message and never receive a call back we are stuck with a car that is still leakin... read more
I was promised by Keenan Rainer 3 free oil changes if I completed their survey after our purchase of a 2026 KIA. I completed the survey but when I contacted him to ask how to claim the oil changes he said because my survey wasn't 100% in his favor I don't get the oil changes. 2 questions on their survey weren't discused with me or my wife during the sale so I answered them TRUTHFULY because I don't make a habit of lying as I'm a Christian as is my wife. So now I'm shafted because of Mr. Rainer's failure to do his job. Sorry ... read more
I won’t be buying here again. I’ve been trying to find out about a vehicle registration for almost two weeks. When I call I get bounced around and the salesman won’t return my messages and I can’t get an answer to my question.
Recently purchased a 2025 Kia sorento and noticed when we got home the bumpers was alligned poorly after 2 appt at the dealership they told us there was nothing they can do don’t recommend them to anyone
As a loyal Kia customer on my third vehicle and second Telluride, I’m deeply disappointed with the service at Friendship Kia of Beckley. Over two months ago, I reported an issue with the door trim falling off. Since then, the problem has worsened, affecting all four doors, yet there’s been no resolution.  Each visit feels like starting from scratch—new service advisors, lack of communication, and no continuity. Today, I arrived to find no signage directing customers to the service department. I had to ask at the adjacent S... read more
I went in for an alignment, which they did, but came out with a dent above the passenger side window which WAS NOT there prior yet they refuse to take any accountability. I WOULD NOT buy a hot wheel car here if they sold them.
Went there a few weeks ago for grinding noise. Figured it was something with the brakes, they told me I needed all 4 brake pads and rotors changed and wanted to charge me $600 some dollars!! I told them I could get aftermarket parts cheaper, he gets on the phone and comes back with price of $300 some dollars lol I went to 2 different mechanics for quotes and they both said rotors were fine and it was only the front brake pads that needed changed. I ended up only paying $150. Don’t let the Kia service department rip you off... read more
Business response:
Your feedback is invaluable to us. Thank you for sharing your concerns. We take all feedback seriously and will address this issue internally.
Frequently asked questions about Friendship Kia of Beckley
How is Friendship Kia of Beckley rated?
Friendship Kia of Beckley has a 4.6 star rating with 1,020 reviews.
When is Friendship Kia of Beckley open?
Friendship Kia of Beckley is closed now. It will open tomorrow at 8:30 a.m.