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Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Ford Edge It was pretty good but there were too many interruptions
Business response:
Hello, we are sorry to hear that you were not fully satisfied with your recent visit. We would like to discuss this with you further to try and make things right. Please contact Mark Podesta at 408-533-1488.
Great service by Calvin Calvin was fantastic, knew his stuff very well. He was a great help every step of the way and tried his best to get me the best price.
Business response:
Hey Kyle, congrats on your new vehicle! We truly appreciate the positive feedback on your experience with us. We hope you'll share your experience with others, and we look forward to your next visit!
Great service department! I've owned Fords for many years. Have lived in a few difference places and have dealt with a few different dealerships. Frontier Ford is the best of the bunch. Eldin Pasic is the greatest service rep ever!!! He explains things in detail, returns phone calls and is a genuinely nice guy! I was in the market for a new car last year. Having owned 3 Explorers, I was thinking about looking at Honda or Toyota (just for a change). Saw the Escape when I had my old car in for service. Really liked some of the... read more
Business response:
We truly appreciate you taking the time to write a review of your positive experiences with us, and we can't thank you enough for your referrals and repeat business. We look forward to helping you out in the future in any way we can.
No complaints I have a C-max hybrid. My advisor was a good guy. I came in just before the service dept. opened, there were people in front of and behind me, so it was quite busy. I think my advisor felt a bit rushed, as he forgot to ask me if I needed a rental car, so I said that I did. He handled it right away. On the other hand, I need to cancel my car butler service before 30 days is up. I will be moving this summer, and I was told the dealer(s) in my area may not have this service. Also, I'm not sure I really need it. I ... read more
Business response:
Thank you for the feedback, Jeff! We truly appreciate your business, and we hope to have you back again in the future. Thank you for choosing Frontier Ford!
Mixed Bag but Better Results This Time. There was a glitch and a part failure after the initial visit so I had to bring my car back immediately, which was very frustrating. However, this time the customer relations personnel and my representative, Emir, were very sympathetic and helpful and all worked out well in the end.
Business response:
Thank you for the feedback, Maurya! We apologize for your initial visit, but we are very happy to hear that our team could make it right and get you back on the road. We truly appreciate your business. It was a pleasure working with you, and we hope to have you back again in the future.
Great car purchase experience The internet sales group and our sales person was fantastic to work with.
Business response:
Great to hear, Michelle! We appreciate the feedback, and we hope you are enjoying your new car. It was a pleasure working with you and we look forward to having you back again in the future.
good Service I Purchased F150. I enjoy working with Calvin Tran He was best sales person, I will recommend him to friends and family.
Business response:
Thank you so much for your kind words and recommendation, and congratulations on your new F-150! Our team enjoyed working with you, and we look forward to working with you in the future.
Great Experience, Helpful Staff! I bought my 2016 Ford Edge SEL a week ago and received excellent service from Mark Pedestal and Victor, my sales person. Both were very helpful with pointing out differences, helping me reach a decision based on my needs, presenting different sales and leasing options, and so forth. I was a GREAT experience! This is my second Ford and I am very pleased with it!
Business response:
Thank you for the 5 stars, Veronica! We are very happy to hear about your wonderful buying experience with Mark and Victor. We truly appreciate your business and your recommendation, and we hope you are enjoying your new Edge. It was great working with you and we look forward to helping you in the future in any way we can.
great service My car is a Ford Focus 2014, The Ford dealer's service is very good. The staff provide great help for customers. We appreciate it.
Business response:
Thank you so much for the positive feedback on your visit! We hope you'll share your experience with others, and we look forward to your next visit!
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.3 star rating with 6,063 reviews.
When is Frontier Ford open?
Frontier Ford is closed now. It will open at 7:00 a.m.