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Frontier Ford

4.3

About this business

Location details

3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.36,313 reviews
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Gary Newton's profile image
Gary Newton 
9 years ago

Good, prompt, courteous service Great service on the replacement of my killer front air bag. The only problem was: I also ordered a front-end alignment on my rear-drive Mustang, but paid for a 4 wheel alignment, as if it was front-drive. Also, I was not given the traditional chart of adjustments made, that should come with every wheel alignment. 

Business response:

We appreciate your recommendation of our dealership, Gary! Thanks again for your business! Take care! 

Wendelin Steinebrunner's profile image
Wendelin Steinebrunner 
9 years ago

Great service! Service Agent was thorough and returned my call promptly. He took the time to show me a feature in my car that I did not know how it worked. In and out same day! 

Business response:

Thank you, Wendelin, for the review! We're so happy everything worked out. Thanks for choosing Frontier Ford! 

Meng Zhou's profile image
Meng Zhou 
9 years ago

Nice Service I have to mention one not pleasant thing that is 9 hard pull was made on my credit record when applying auto loan...and I didn't know it until it appears on my credit report.. The other things are good, nice Facilities, good quality of repairs. 

Business response:

Thank you for the feedback, Meng. We are always looking for ways to improve, and we always try to be upfront and transparent when running credit for our customers. I'm sorry if that was not the case this time. Thank you for being a customer of ours, and if there is anything else we could do to help or if you'd like to discuss your situation further, please reach out to Mark Podesta at (408) 533-1488. 

Justin Webb's profile image
Justin Webb 
9 years ago

F150 pickup Go to dalton. He is the best..most honest salesmen there. 

Business response:

Thanks, Justin! We're so happy you had a good experience. Please let us know if there is anything more that we can do. 

John Olsson's profile image
John Olsson 
9 years ago

service very professional - they got to my car analyzed and repaired it in a easy and timely manner 

Business response:

Thank you for your wonderful response to the quality of service our Staff provides, John! 

Bill Z.'s profile image
Bill Z. 
9 years ago

Mike is the Go-To Guy for service! As usual, Mike provided outstanding service! He is the best. 

Business response:

Thanks for the review, Bill! Mike appreciates it! 

Holly Matthews's profile image
Holly Matthews 
9 years ago

Great service thanks for the great work on my car. the shuttle service is very convenient as well. 

Business response:

Holly, thanks for the review! We're glad to hear the shuttle was helpful and that we got your car fixed up for you. We'll see you again next time! 

Kristi Thurmaier's profile image
Kristi Thurmaier 
9 years ago

Great overall experience... The sales process was low key with no pushy salespersons and the finance piece was very quick, in part because I had a pre approval from a partner financial institution. 

Business response:

Thanks, Kristi! We pride ourselves on creating a low-pressure environment so we're glad you got to experience the difference here! Thanks for choosing Frontier Ford and we'll see you next time. 

Basil Mackrodt's profile image
Basil Mackrodt 
9 years ago

Customer Michael Marshal is always very good in his customer service. 

Business response:

Basil, thanks for the kind words! We'll pass this along to Michael! 

Frequently asked questions about Frontier Ford

How is Frontier Ford rated?

Frontier Ford has a 4.3 star rating with 6,313 reviews. 

When is Frontier Ford open?

Frontier Ford is closed now. It will open at 9:00 a.m.