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Frontier Ford

4.3

About this business

Location details

3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.36,067 reviews
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Kim Hendrickson's profile image
Kim Hendrickson 
10 years ago

Ford services Considering my vehicle is now over 5 years old, the extended warranty is worth the few issues I've had so far. I have a tendency to do my own research as well. I make my appointment with Ford and the technician hears my concerns and takes care of the issues. 

Business response:

We are happy you enjoyed working with our staff, Kim. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! 

Kris Vantornhout's profile image
Kris Vantornhout 
10 years ago

Review of recent service I have not been happy about all the recalls on my car but I had very good service the last time I was at the dealership. 

Business response:

Hi Kris, and thank you for your feedback. We are sorry for the recalls, but we are happy to hear that our team has been able to provide top notch service while making the repairs. It was a pleasure working with you, and thank you for choosing Frontier Ford. 

apolonio's profile image
apolonio 
10 years ago

Best dealer Just brought a 2012 Gmc from Victor Silva, Great deal that he gave me and also helped me get out of my hyundai, thank you for the nice service. 

Business response:

Thank you so much for your kind words, and congrats on your new vehicle! We look forward to working with you in the future. 

Shereen Vaux's profile image
Shereen Vaux 
10 years ago

Great Customer Service I got the Ford Escape Titanium, they went to all lengths to get within my budget. 

Business response:

Thank you for sharing your experience with us! We are very pleased to hear that our team made your car buying experience positive, and got your behind the wheel of a great vehicle. We enjoyed working with you, and we look forward to having you back again in the future. 

Jonathan Tellez's profile image
Jonathan Tellez 
10 years ago

Great service Nice customer service for victor I will recommend to may friends 

Business response:

Thanks so much for your feedback, Jonathan. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! 

Javier's profile image
Javier 
10 years ago

2015 ford edge Thanks to Victor S. i got my brand new edge sport, He made me feel like i was buying a car from a friend instead of a random salesman, He first listen to my situation and then kindly asked if he can earn my business and if he can have a chance to help me out. i knew nothing could be done because i had being to different dealers and they all said there was no way i can buy a sport edge. It was a tuff deal and I'm happy he took his time to help me after i had told him there was no way i could ever get approve fo... read more

Business response:

Hi Javier, thank you for your feedback! We're happy to hear about your top notch experience with Victor and our sales team, and we look forward to helping you out in the future! Enjoy your new Ford Edge! 

G.Rios's profile image
G.Rios 
10 years ago

Quick and great customer experience! Great experience from the beginning to end. And Calvin was super awesome to work with! Thank you and loving my C-Max Energi!! Gilbert 

Business response:

We're so happy you enjoyed working with our staff! Hope you're enjoying your vehicle, and as always, drive safe! 

James Chen's profile image
James Chen 
10 years ago

????? My Escape purchase was very efficient. I pre-selected the vehicle from the lot, requested a test drive from an available salesman, presented my trade-in, and then sat down for a fast, efficient negotiation around my desired price. 

Business response:

Thank you. We take our reviews seriously and are delighted to hear about your visit. We hope to continue serving you for many years to come. Please do not hesitate to give us a call if there is anything we can do for you. 

Darlene Russell's profile image
Darlene Russell 
10 years ago

oil change, tire rotation, check transmission my service advisor was excellent. Had oil change apt but was able to get car diagnosed again and get parts on order to replace faulty parts. (doesn't know when to change gears) 

Business response:

We are happy that we were able to provide a professional, courteous, and engaging experience! If there is anything else we can do for you, please give us a call. 

Frequently asked questions about Frontier Ford

How is Frontier Ford rated?

Frontier Ford has a 4.3 star rating with 6,067 reviews. 

When is Frontier Ford open?

Frontier Ford is open now. It will close at 9:00 p.m.