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Frontier Ford

4.3

About this business

Location details

3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.36,067 reviews
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Jane Wert's profile image
Jane Wert 
10 years ago

2016 ford explorer sport, frontier ford 2016 ford explorer sport. great service. staff helpful. very nice people, especially Pedro 

Business response:

Jane, Thank you for taking the time to write a review. We appreciate your kind words regarding Pedro and the rest of the Frontier Ford staff. We are happy to hear that our team was able to assist you in purchasing your Explorer! Thank you for choosing Frontier Ford! 

Dan Ferrera's profile image
Dan Ferrera 
10 years ago

service I showed up without appointment and service advisor John Macedo was able to get my vehicle in for a quick oil change. I was overdue for service and traveling out of town next day so very happy to get in for service on very short notice. My vehicle was clean and instrument cluster oil monitor was properly reset when done. Thank you Frontier Ford 

Business response:

Thank you for taking the time to tell us about your experience with our service department, Dan! We are thrilled to hear that John provided you with great service in a timely manner. We look forward to your next visit. Thank you for choosing Frontier Ford! 

Package Unit Pros's profile image
Package Unit Pros 
10 years ago

Good Service Adviser I don't know who used to run the dealership but this was the worst Ford dealership in California. The customer service was the absolute worst I have ever experienced from an auto dealer and that says a lot. I vowed never to ever go back or buy a car here. That said we have 14 service vehicles and one broke down near the dealership. I was dreading having to deal with Frontier Ford again. I was surprised when the service adviser went above and beyond to communicate what was going on and try and get it take... read more

Business response:

We are happy to hear of your positive experience with our location. Exceptional deals and positive customer service come standard with the dealership. Feel free to stop by if you ever need any more help. 

Liz's profile image
Liz 
10 years ago

Great experience I shopped around three Ford dealerships in the area and ended up purchasing at Frontier mostly because of my interaction with Isaiah on the day of purchase. He was professional, personable, and fun to work with. Did the best job at presenting the car's features, walking me through my options, and making sure I was 100% satisfied with the outcome of the deal. Went above and beyond for me to get the best price on my C-max and my trade-in. Also had great interactions with Calvin, very easy to text back and fort... read more

Business response:

Hi, Liz! Thank you for your positive review. We respect our customer's time and budget and we're happy that your visit with us was an overall pleasant one. Happy motoring! 

Manuel Macedo's profile image
Manuel Macedo 
10 years ago

Great service I rec'd very attentive The staff was excellent.. Especially my service advisor ... The facility is so kept in perfect condition! 

Business response:

Thank you for your feedback, Manuel! We are happy to hear that the staff at Frontier Ford provided you with great service during your visit. We truly appreciate your business! 

Harold Arnon's profile image
Harold Arnon 
10 years ago

Great experience Always have great service at FF. Professional,courteous,and repairs done when promised. 

Business response:

Harold, Thank you for your positive feedback! We are happy to hear that you always receive great service from our service department. Thank you for being a loyal customer. We truly appreciate your business. 

Lin Whiteschroeder's profile image
Lin Whiteschroeder 
10 years ago

Very professional personnel Working with the very professional Tayo was lovely. 

Business response:

Thank you for your positive feedback, Lin! We are happy to hear that Tayo provided you with great, professional service. Thank you for choosing Frontier Ford! 

Linda Woods's profile image
Linda Woods 
10 years ago

Car repair Completed within an hour and was good to go. I was able to wait and get my car back without needing a ride. 

Business response:

Thanks so much for your warm review of the team here at Frontier Ford! Drive safe, and we'll see you on the road. 

Marvin palma's profile image
Marvin palma 
10 years ago

Brandon Levi the best Right off the start Brandon new everything about the car great service by him 

Business response:

Thank you so much for your kind words, Marvin! We look forward to working with you in the future. 

Frequently asked questions about Frontier Ford

How is Frontier Ford rated?

Frontier Ford has a 4.3 star rating with 6,067 reviews. 

When is Frontier Ford open?

Frontier Ford is open now. It will close at 9:00 p.m.