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Future Nissan of Roseville
- Roseville, CA
About this business
New, Used, Pre-Owned, Certified Pre-Owned, Hybrid, Manufacturer Certified & Commercial/Fleet Vehicles. Service Center, Parts & Accessories, Children's Play Area, Internet Access, Comfortable Waiting Area, Courtesy Shuttle.
Location details
600 Automall Dr, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 10:00 p.m. | |
| Tue | 8:30 a.m. to 10:00 p.m. | |
| Wed | 8:30 a.m. to 10:00 p.m. | |
| Thu | 8:30 a.m. to 10:00 p.m. | |
| Fri | 8:30 a.m. to 10:00 p.m. | |
| Sat | 8:30 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
I worked with Curtis and Hector, and both of them were very pleasant, thorough and provided great customer service. I waited for the car which was being serviced and was ready in a reasonable amount of time. And I was given a full review of future repairs that might be needed and Hector went over everything in great detail. I have always been happy with the service at Nissan.
Business response:
Hello, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that Curtis and Hector were able to provide you with excellent customer service and thorough care during your visit. It’s great to know that you were happy with both the service time and the detailed review of potential future repairs. We truly appreciate your continued trust in us and look forward to assisting you again! Best regards, Maria - Client Relations/Owner Loyalty Manager
The service department was very thorough and informative. My adviser Chris was especially helpful and went out of his way to make sure my vehicle was taken care of.
Business response:
Hello catnhec, Thank you so much for your glowing review! We're so glad to hear that the service department was thorough and informative, and that Chris went above and beyond to ensure your vehicle was well taken care of. We truly appreciate your feedback and are thrilled that you had such a positive experience. Thank you for choosing us, and we look forward to serving you again in the future! Best regards, Maria - Client Relations/Owner Loyalty Manager
Service generally a pleasant experience. They should discuss what will be done, how long it will take, and the expected cost at the time of scheduling routine maintenance to help with planning.
Business response:
Hello Sentra, Thank you for your great review! We're so glad to hear that your service experience was generally pleasant. We also appreciate your helpful suggestion regarding clearer communication about what will be done, how long it will take, and the expected cost when scheduling routine maintenance. It's feedback like this that helps us improve. We’ll certainly take this into consideration for future service visits. Thanks again for choosing us, and we look forward to assisting you next time! Best regards, Maria - Client ... read more
Love how they are able to help prioritize the maintenance I need to do on my car
Business response:
Hello arcphotographer, Thank you for your wonderful review! We're glad to hear that our team could help prioritize your vehicle's maintenance and make the process easy for you. We appreciate your trust and look forward to assisting you again! Best regards, Maria - Client Relations/Owner Loyalty Manage
Edwin was great at keeping me informed. He was also very kind and helpful. Thanks.
Business response:
Hello Sierra, Thank you for the fantastic 5-star review! We're thrilled to hear that Edwin provided excellent communication and service during your visit. We appreciate your kind words and look forward to serving you again in the future! Best regards, Maria - Client Relations/Owner Loyalty Manager
Very clean and efficient with checking in and out. When calling the phone was answered promptly
Business response:
Hello Katythematey, Thank you for your wonderful review! We're thrilled to hear that your experience was both clean and efficient, from check-in to check-out. We're also glad that your call was answered promptly, and that our team, including Edwin, provided top-notch service. Your feedback is truly appreciated, and we’re excited to assist you again in the future! Thanks for choosing us! Best regards, Maria - Client Relations/Owner Loyalty Manager
Awesome! customer service. They gave excellent information on my service of my 21 Nissan Rogue. Thank you!
Business response:
Hello Rosie, Thank you for your awesome review! We're so glad Logan and Tapp provided excellent customer service and kept you well-informed about your Nissan Rogue. We appreciate your support and look forward to your next visit! Best regards, Maria - Client Relations/Owner Loyalty Manager
Had what I thought was a transmission issue turns out was just a worn out engine mount. Thank you to the team for getting my truck fixed and back on the road!
Business response:
Hello Mr. B, Thank you so much for the fantastic 5-star review! We're thrilled we could help you with your truck, and we're glad to hear it was just a worn-out engine mount instead of a transmission issue. Our team, especially Christopher Atterberry, appreciates your feedback, and we're happy to have gotten you back on the road quickly. Thanks again for choosing us—we look forward to assisting you in the future! Best regards, Maria - Client Relations/Owner Loyalty Manager
Jeff was friendly and helpful! When a minor mistake was discovered, the Saturday MOD and Jeff took care of issue quickly and professionally....which I appreciate.
Business response:
Hello frostie777, Thank you for the wonderful 5-star review! We’re so glad to hear that Jeff was friendly and helpful throughout your service visit. It’s great to know that when an issue arose, both Jeff and our Saturday MOD were quick to address it professionally. We truly appreciate your recognition of their excellent customer service, and we’re grateful for your trust in us. We look forward to serving you again! Best regards, Maria - Client Relations/Owner Loyalty Manager
Frequently asked questions about Future Nissan of Roseville
How is Future Nissan of Roseville rated?
Future Nissan of Roseville has a 4.9 star rating with 6,444 reviews.
When is Future Nissan of Roseville open?
Future Nissan of Roseville is closed now. It will open at 8:30 a.m.