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Future Nissan of Roseville
- Roseville, CA
About this business
Location details
600 Automall Dr, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 10:00 p.m. | |
| Tue | 8:30 a.m. to 10:00 p.m. | |
| Wed | 8:30 a.m. to 10:00 p.m. | |
| Thu | 8:30 a.m. to 10:00 p.m. | |
| Fri | 8:30 a.m. to 10:00 p.m. | |
| Sat | 8:30 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
They are really nice and helpful. Jeff Jones always keeps me updated on what is needed to be done. It’s close to home!
Business response:
Thank you so much for the 5-star review! We’re happy to hear that you had a positive experience with our team, especially Jeff Jones. We take pride in providing helpful and friendly service, and it’s great to know you appreciate the communication and updates. We’re also glad our location is convenient for you! We look forward to assisting you again in the future!
I love the service department. They have always taken good care of me. The only reason the dealer didn't get 5 stars is because over the years, their sales people have been annoying, calling repeatedly to try to get me to sell my car. Repeated calls came even after my clear communication to NOT call to buy my car.
Business response:
Thank you for your feedback and for the kind words about our service department and Hector! We're so glad to hear that you've consistently received great care from our team. We sincerely apologize for the repeated calls from our sales staff and appreciate you bringing this to our attention. We’ll make sure to address this issue to improve your experience in the future. Thank you for your continued trust in us!
Good customer service. Attentive and they understand what we are looking for. My service trips has been great also.
Business response:
Thank you for the great review! We're so happy to hear that Jeff and the team provided you with attentive and excellent customer service. It's wonderful to know that your service trips have been positive experiences as well. We appreciate your feedback and your recommendation, and we look forward to serving you again!
No pressure when we bought our car. My husband basically got what he wanted for our old car and paid what he wanted for the new car. Good service. Special shout out to Christopher Atterberry for his great customer service who made sure that Nissan had the right contact information for me.
Business response:
Thank you for the amazing 5-star review! We're so glad to hear that you had a no-pressure experience when purchasing your car. It’s great to know that Christopher Atterberry provided you with top-notch service and made sure everything was smooth, including the paperwork. We truly appreciate your kind words and are thrilled you had a positive experience with us. Looking forward to assisting you again in the future!
Easy to get appointment and service was quick and pleasant. My technician Trevor was very helpful and was willing to provide excellent customer service
Business response:
Thank you for the amazing 5-star review! We’re so glad to hear that scheduling your appointment was easy and that the service was quick and pleasant. It’s great to know that Trevor provided you with excellent customer service and was helpful throughout the process. We truly appreciate your feedback and look forward to serving you again soon!
It was a mixed this time. I have been dealing with my car not really starting all the time. I was told they did not find an issue.
Business response:
Thank you for sharing your feedback. We’re glad to hear that you were pleased with our service time, communication, and the experience with Jeffrey. However, we’re sorry to hear about the issue with your car not starting properly. We understand how frustrating that can be, and we appreciate you giving us the chance to address it. If the problem persists, please don’t hesitate to reach out so we can take another look and ensure everything is fully resolved. Your satisfaction is important to us, and we’d love to make things ri... read more
Excellent service. Service Advisor Chris was very professional, keep me updated throughout the entire process.
Business response:
Thank you for the wonderful 5-star review! We’re thrilled to hear that you had an excellent experience and that Chris kept you well-informed throughout the entire process. We always strive for professionalism and clear communication, and we’re so happy to know it made a difference for you. We appreciate your feedback and look forward to assisting you again soon!
Service was scheduled easily and we were received timely. Job was completed quickly and the results were communicated clearly
Business response:
Thank you for your excellent review! We’re so glad to hear that your service experience was seamless and efficient. It’s great to know that Curtis provided clear communication and that the job was completed to your satisfaction. We appreciate your trust and look forward to serving you again in the future!
Outstanding , service Hector is dependable, explained all details, goes out of the way to be sure and check everything answered all questions 👍
Business response:
Thank you for your wonderful review! We're thrilled to hear that Hector provided you with outstanding service. He truly goes above and beyond to ensure all details are explained and that every question is answered. We’re lucky to have him on our team, and we’ll be sure to pass along your kind words. We look forward to serving you again in the future!
Frequently asked questions about Future Nissan of Roseville
How is Future Nissan of Roseville rated?
Future Nissan of Roseville has a 4.6 star rating with 7,160 reviews.
When is Future Nissan of Roseville open?
Future Nissan of Roseville is open now. It will close at 10:00 p.m.