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Future Nissan of Roseville
- Roseville, CA
About this business
New, Used, Pre-Owned, Certified Pre-Owned, Hybrid, Manufacturer Certified & Commercial/Fleet Vehicles. Service Center, Parts & Accessories, Children's Play Area, Internet Access, Comfortable Waiting Area, Courtesy Shuttle.
Location details
600 Automall Dr, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 10:00 p.m. | |
| Tue | 8:30 a.m. to 10:00 p.m. | |
| Wed | 8:30 a.m. to 10:00 p.m. | |
| Thu | 8:30 a.m. to 10:00 p.m. | |
| Fri | 8:30 a.m. to 10:00 p.m. | |
| Sat | 8:30 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
Great service and very knowledgeable of services. Great communication with repairs. I would recommend to friends
Business response:
Thank you for the fantastic review! We're thrilled to hear that Trevor and Logan provided you with great service and clear communication. It’s great to know that you felt well-informed throughout the repair process. We truly appreciate your recommendation and look forward to serving you again in the future!
I leased, then purchased my vehicle from Future Nissan. Leasing and purchase..effortless. Have had all of my vehicle service done at Future Nissan. Great service team. Exceptional customer service.
Business response:
Thank you for the amazing review! We're so happy to hear that your leasing, purchasing, and service experiences with us have been effortless and enjoyable. It's great to know that Jeff and the team have consistently provided exceptional customer service. We truly appreciate your loyalty and look forward to continuing to serve you!
I'm a new customer. The service advisor was not very customer friendly as previous advisors I experienced at your Folsom store. I'll reserve judgement pending additional service needs in my future.
Business response:
Thank you for your feedback! We're sorry to hear that your experience with the service advisor didn't meet your expectations. We always aim to provide friendly and attentive service, and we appreciate your honesty. We're glad to know that you're reserving judgment for future visits, and we hope we can improve your experience moving forward. Please feel free to reach out to our Service Manager, Marcus Mendiola at 916-677-5243 if you'd like to discuss this further.
JeffJones was my service guy. He was great. He was friendly and professional. He took very good care of me and my car was finished in the timeframe given to me at the beginning. I will keep Jeff’s card to always be my service advisor at Future Nissan.
Business response:
Thank you for the amazing review! We're so glad to hear that Jeff took great care of you and your car, and that your experience was both friendly and professional. We truly appreciate your trust in Jeff and Future Nissan, and we look forward to continuing to provide excellent service in the future!
It was good, very friendly and professional, liked the lobby,, tea was good bathrooms very clean.
Business response:
Thank you for the wonderful review! We're thrilled to hear that you had a positive experience with Trevor and enjoyed the friendly, professional service. It’s great to know that you were also pleased with the lobby, tea, and clean facilities. We truly appreciate your feedback and look forward to welcoming you again in the future!
Staff is helpful and has made my experience about as easy as possible.Everyone is friendly and knowledgeable.
Business response:
Thank you for the wonderful review! We're so glad to hear that Kyle, Christopher, and Curtis made your experience as easy and pleasant as possible. It's great to know that you found our staff friendly and knowledgeable. We truly appreciate your feedback and your recommendation, and we look forward to serving you again in the future!
Logan was phenomenal with letting me know what service I had completed previously and which services were upcoming. I was able to select the right services I aimed to get done and the service was completed in a timely manner.
Business response:
Thank you for the fantastic 5-star review! We’re so glad to hear that Logan was able to provide you with clear communication about your services and that everything was completed on time. We’re thrilled you had such a smooth experience, and we truly appreciate your kind words. Looking forward to serving you again in the future!
They are really nice and helpful. Jeff Jones always keeps me updated on what is needed to be done. It’s close to home!
Business response:
Thank you so much for the 5-star review! We’re happy to hear that you had a positive experience with our team, especially Jeff Jones. We take pride in providing helpful and friendly service, and it’s great to know you appreciate the communication and updates. We’re also glad our location is convenient for you! We look forward to assisting you again in the future!
I love the service department. They have always taken good care of me. The only reason the dealer didn't get 5 stars is because over the years, their sales people have been annoying, calling repeatedly to try to get me to sell my car. Repeated calls came even after my clear communication to NOT call to buy my car.
Business response:
Thank you for your feedback and for the kind words about our service department and Hector! We're so glad to hear that you've consistently received great care from our team. We sincerely apologize for the repeated calls from our sales staff and appreciate you bringing this to our attention. We’ll make sure to address this issue to improve your experience in the future. Thank you for your continued trust in us!
Frequently asked questions about Future Nissan of Roseville
How is Future Nissan of Roseville rated?
Future Nissan of Roseville has a 4.9 star rating with 6,483 reviews.
When is Future Nissan of Roseville open?
Future Nissan of Roseville is closed now. It will open at 9:00 a.m.