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525 Tryon St, Suite 1600, Office 1637, Charlotte, NC, 28202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
When we first started the process, communication was a bit delayed, especially during the initial ISMO stage, which unfortunately caused us to miss the house we wanted to make an offer on. However, after that point, the experience improved significantly.
Business response:
I'm glad the process felt seamless for you, Nelson. Making myself available and ensuring things are handled efficiently is important to me, and it’s great to know that came across during your experience. If there's anything else I can do for you in the future, please feel free to reach out.
Verified by Mutual of Omaha Mortgage
Concerns when receiving the final cash to close, the amount listed in the email was not matching the documents. I understand it was a slight over sight but it caused concerns on our end thinking the number we expected to pay at the table was higher than expected. However overall her urgency and ability to respond quickly was very good.
Business response:
Thank you for your feedback. Please feel free to connect with us to help us improve our services.
Verified by Mutual of Omaha Mortgage
Gaby and her team went above and beyond and had me cleared to close in 2 weeks. They took care of every little detail and made it an amazing experience. I will send all my clients to Gaby and her team. Thank you for all your help!
Verified by Mutual of Omaha Mortgage
The level of committment and communication in expeditng our closing date and making our experience happen flawlessly.
Verified by Mutual of Omaha Mortgage
We had an absolutely amazing experience working with Gabriela! From start to finish, her communication was outstanding — she kept us informed every step of the way and was always available to answer our questions. What really stood out was how smooth and stress-free she made the entire mortgage process. Buying a home can be overwhelming, but she made it feel easy and manageable. We truly felt supported the whole time. If you're looking for someone professional, knowledgeable, and genuinely caring, we highly recommend her!
Verified by Mutual of Omaha Mortgage
What made our experience great was our Gabriela's professionalism, warmth, and attentiveness throughout the entire process. She was not only knowledgeable and efficient, but also incredibly kind and supportive. It truly felt like she was celebrating this milestone with us. She was always quick to respond to our questions, explained everything clearly, and made what could have been a stressful process feel smooth and manageable. Her communication and genuine care made all the difference.
Verified by Mutual of Omaha Mortgage
from the beginning, Gabriela told me that she was here for me and it never changed through the whole process. She was kind understanding gave me good advice and the opportunity to have my new home and I think her with all my heart.Linda and Gregory
Verified by Mutual of Omaha Mortgage
Gabriela Abad was on top of her business. She was honest with me during the whole process. She did not sugar coat things in the beginning nor at the end. I experienced an issue with my financing and she worked with me through it. I would reccommend her to anyone. As a matter of fact, the whole staff was great!! Thank you!
Business response:
Derrick, thank you for sharing your experience. I'm glad to know that my straightforward approach and honesty were appreciated throughout the process. Addressing financing issues can indeed be challenging, and I'm pleased that we were able to work through it together. Your kind words about my team mean a lot, and I will pass along your compliment to them. If you have any future questions or need assistance, please don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
Gabriela and team were open to all my questions and always got back to me quickly.
Gabriela Abad of Mutual of Omaha Mortgage has a 4.8 star rating with 191 reviews.
Gabriela Abad of Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.