user07699036 on Zillow
9 years ago
06/04/2013, 01:58 AM
Best financial/lending experience ever!
I was nervous about going through ANY RE-FI because of some of the reviews I read about various lending institutions. It was confusing to say the least. When I stumbled upon Garden State Loans (GSL), I realized they not only had some of the best rates, but they also had some of the best reviews, and a curious lack of negative reviews. My wife and I decided to take the plunge. All I can say is WOW. It was a wild ride to say the least. A whirlwind of activity. LOTS of info required, a ton of paperwork collected and submitted (Not the fault of GSL, it's just what is required these days.....). But Anthony Casa made it as painless as it could possibly be. I have to say that I have rarely (if ever) experienced the kind of "follow-through" in all stages, that I did with GSL. It seems Anthony, along with his staff, always responded well within 24hrs to any question, or issue. Most times it seemed like a few minutes to under a couple of hours! The only delays happened with other companies such as insurance, or existing bank(s). I know they are probably working on several refinances at once, but I guess that's the secret: they made us feel as if we were being exclusively attended to.
The closing was convenient (in-home), relatively painless and done by a truly professional, well informed and knowledgeable person. Our only regrets were that we didn't do it a week earlier to capitalize on the lowest rate available, but that's the market. We did however, get a great rate and are saving a substantial monthly amount from this refinance. Excellent job GSL! Thank You!