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Garrison Oak Steakhouse
- Restaurants
- Oak Grove, KY
About this business
Location details
777 Winners Way, Oak Grove, KY, 42262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | 4:00 p.m. to 9:00 p.m. | |
| Thu | 4:00 p.m. to 9:00 p.m. | |
| Fri | 5:00 p.m. to 10:00 p.m. | |
| Sat | 5:00 p.m. to 10:00 p.m. | |
| Sun | 4:00 p.m. to 9:00 p.m. |
This was our 2nd time here and like our last visit, we were underwhelmed. The food is good but nothing outstanding. The service was not good as our server had a lot of tables spread out everywhere. We were a table of 4 and our combined bills were over $300 and we rarely saw our server once the orders were placed. Our drinks were empty for a long time after initial round. I don’t fault the server but the manager for not slowing the seatings to allow the servers the ability to properly service the tables they had. We most like... read more
Business response:
Thanks for visiting us, Dana. We're sorry to hear that your second visit to Garrison Oak Steakhouse didn't meet your expectations. We take pride in our food and service, and we're disappointed to hear that we fell short this time. We also regret that you felt our service was not up to par. We will definitely address these issues with our team to ensure better experiences in the future. We appreciate your feedback and hope to have you back in the future. Best regards, Garrison Oak Steakhouse Management Team
Food is mediocre at best. Not a lot of options. Overall just not worth the money.
Business response:
Hi ErricaR, We're sorry to hear that your experience at Garrison Oak Steakhouse didn't meet your expectations. We take pride in our food and service, so it's disappointing to hear that you found our offerings limited and didn't feel the value was worth the cost. We appreciate your feedback and will use it to improve. We hope you'll give us another chance to impress you in the future. Best regards, The Management Team
This week's special was grilled lamb chops, I say was because I got the last ones Saturday night. Sorry to those that were looking forward to lamb on Sunday. Staff was excellent as usual and the whiskey list is outstanding. Everyone should try the candied bacon appetizer.
Business response:
Thanks for visiting us, DaveT! We're thrilled to hear that you enjoyed our grilled lamb chops and our whiskey list. We're happy that we continue to provide you with our staff's excellent service! Your review means a lot to us. We can't wait to serve you again soon. Best, The Management Team
Delicious as always! Fast service! Always the best!!
Business response:
Thank you so much for the 5-star review! We are thrilled to know you enjoyed your experience at Garrison Oak and we appreciate your feedback. Keep it coming!
Hostess and servers were exceptional! We enjoy having Izzy as or server. We only ordered burgers, and seemed like a long wait for our food.
Business response:
I’m happy to hear that our team provided you with excellent service. We will make sure that they receive your feedback. I’m sure it will make their day! We look forward to serving you again at your next visit to Garrison Oak!
Great service as always! Ordered the side Caesar salad and ribeye steak-medium. I love that the dressing came out separately. The chef timed it perfectly, because as soon as I was finished eating my salad, my steak arrived. It was cooked perfectly. Everything was delicious and portions were enough for three meals.
Business response:
Hi ZeeGurl, Thank you for your fantastic review! We will share your review with our team! We're thrilled to hear that you enjoyed our service and found our side Caesar salad and ribeye steak-medium to your liking. It's always a pleasure to cook your steak to your specifications and we're glad you appreciated the timing! We're also glad you enjoyed our Caesar salad and found the separate dressing to your liking. We strive to provide delicious food and service that satisfies our guests, and your feedback is a testament to our ... read more
The only issue I had was with the service. My wife's steak and loaded baked potato was somehow forgotten. She only received her salad when my received my entire meal. By the time she received her steak I was almost done eating. No apology from our waiter or anything. The food was great though.
Business response:
Hi, Thank you for sharing your experience at Garrison Oak Steakhouse. We're thrilled to hear that you enjoyed our food and found it to be great value. We apologize for the lapse in service you experienced on your recent visit. We understand how frustrating it can be to experience a delay in receiving your meal, especially when others are enjoying their meal around you. We're constantly working to improve our service and your feedback is invaluable in this process. We hope that you'll give us another opportunity to provide yo... read more
Service was great and the food was excellent. We will definitely be back
Business response:
Hello, Thank you so much for your kind words! We're thrilled to hear that you enjoyed our food and service during your visit to Garrison Oak Steakhouse. It's always our goal to provide an excellent dining experience for our guests. We appreciate your feedback and look forward to welcoming you back soon! Best regards, The Management Team
This was our first visit to Garrison Steakhouse. I had mentioned when I made the reservation that it was my wife and I 31st wedding anniversary. From the moment we arrived at the front desk to the time we left the staff must’ve mentioned it to us 10 times. We were very thrilled that we were being treated so special. the food was great. Our server was fantastic and the dessert was good. We will be back.
Business response:
Thanks for the feedback, SherrodA! We're thrilled to hear that you chose Garrison Oak Steakhouse to celebrate your 31st wedding anniversary. It's wonderful to know that our team's efforts to make your visit special are appreciated. We're glad you enjoyed the food and found our server to be fantastic. Your kind words have made our day! We look forward to welcoming you back soon. Best regards, Garrison Oak Steakhouse Management Team
Frequently asked questions about Garrison Oak Steakhouse
How is Garrison Oak Steakhouse rated?
Garrison Oak Steakhouse has a 4.2 star rating with 1,445 reviews.
When is Garrison Oak Steakhouse open?
Garrison Oak Steakhouse is open now. It will close at 9:00 p.m.