Gentle Dental Riverside Tyler Village

Maria L. 

on Yelp

8 years ago

So I had my appointment scheduled for April 2nd @ 12:30 6 months ago. I got my reminder and it said 12 so I called around 10:30 to make sure and they said we have you scheduled at 12. So I get there at 12 update paperwork and wait. At about 12:30 they tell me they are behind schedule and ask if I can come back after 2. I asked how long if I wait and they say about 45 minutes. I decide to wait even though it looks like they scheduled more than 2 people for 12. At 1:30 I ask how much longer and the girl I asked has a different... read more

Ana M. 

on Yelp

8 years ago

If you want to get scammed, come here !!! I paid $700 plus for a root canal and now I'm getting billed for another $700. I contacted my insurance and they said these people assigned me to a specialist when it wasn't authorized and they did the work on my teeth before getting approval from my insurance. If you want to throw your hard earned money into the dump come to this place. !!!!!!! Save yourself!!! 

Martha T. 

on Yelp

9 years ago

Terrible service and overpriced. Came to them in early 2016 for a root canal after insurance I still paid $1,500 out of pocket. They make you travel to a different location as they have limited specialists to perform this procedure. The specialists did not numb me enough so I was still in pain during the process even though I kept saying it hurt he continued by ignoring me. Decided to give them a second try for another root canal in October 2016 but I did explain what happened the 1st time so that they would be more careful... read more

MadaCy S. 

on Yelp

10 years ago

So it seems this is the only way to be heard! I'm angry at this point! The office manager Dorri called me and mentioned the prior review and stated she felt it was harsh and exaggerated. I advised her I didn't feel that way at all and felt the review was honest. Stated she felt there was communication and, therefore, didn't deserve this kind of review. *(Most communication was from MY efforts: driving to the practice, calling, leaving messages, YELP, etc.) Well, I told her that I was more than happy to write an updated... read more

Nathan H. 

on Yelp

10 years ago

I am about to have surgery on my hip so I needed a dental release form signed by a dentist stating that I was clear of any mouth or gum infections. And because I didn't have a regular dentist in riverside my daughter recommended gentle dental where she goes so I made an appointment for a cleaning and check up by a periodontist. I had the deep cleaning first and I was shocked to learn the total cost was almost $800.00. It had been a couple years since I had had a good cleaning so I just assumed that the prices had sky rocket... read more

Julio T. 

on Yelp

10 years ago

I will never go back. I asked for up front pricing from the start. I asked them to give me thw total out of pocket expense that my insurance was not going to cover. I agreed and paid 400 out of pocket. The service was ok and i thought i was done and complete with my dental needs. Four weeks later i get a bill in the mail for another 300 dlls. Thats how these crooks pay for there establishment. I refuse to pay. I called and they gave me the old will its your insurance not us. When i clearly asked that i needed my out of pocke... read more

Susan T. 

on Yelp

10 years ago

I did receive a response from Suzanne last year so I'll give 2 stars for contacting me. However, I have moved on to a new dentist. It looks like reviews are good now. I do know that I had different dentists as they moved on when I was going here. It is good to see some patients are happy with facility. 

Chrystal W. 

on Yelp

12 years ago

I will never go back now. At first I was not sure about the office after reading all the reviews. The front desk is pushy on up sales they even tried to charge me for things that were covered by my insurance, $1700 worth. My last appointment I waited an hour for them to tell me they could not do my fillings because my blood pressure was so high, maybe that had to do with me waiting an hour. Today I waited 30 minutes to go to the back and an hour waiting in the chair. No shots were started nothing. I ended up walking out. I w... read more

Raquel M. 

on Yelp

12 years ago

I think I can start off with the front desk staff, ghetto. Unprofessional, rude, just ghetto. I honestly don't like leaving bad reviews, I'd rather bite my tongue, but I think its fair to warn others! All gentle dental offices pretty much suck, and I'm pretty much stuck for now with them :/ They are so over priced, and I like how they reel you in to get extra work that you Do Not need! And they want to charge an arm and a leg for everything! If I could go back in time, I would choose another dental office. Sorry.