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Gexa Energy

4.9
  • Houston, TX

About this business

The power to save more than just money. Gexa Energy is committed to keeping our great state of Texas clean for generations to come. That’s why all of our residential plans are now powered by 100% renewable energy at no additional cost to customers. Gexa Energy, LP is one of the fastest growing retail electricity providers in the U.S. Headquartered in Houston; we have served residential and commercial customers in Texas since 2002. As part of NextEra Energy Resources, the world’s largest generator of wind and solar energy, Ge... read more

Location details

601 Travis Street, Suite 1400, Houston, TX, 77002, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
4.923,964 reviews
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julie k's profile image
julie k 
4 years ago

Zafer was great to work with. Very knowledgeable and courteous. He helped me choose the right plan. He was polite and clear. Keep up the good work! Thanks Z. Kassam 

Paul R's profile image
Paul R 
4 years ago

It took a couple of tries and I had to call instead of transferring my service using the website, but the agent was pleasant and helpful and set things right. 

Cristy's profile image
Cristy 
4 years ago

Excellent job in helping me choose the correct product for me! Great customer service! 

Business response:

Hi Cristy, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and we're so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard... read more

Rebecka G's profile image
Rebecka G 
4 years ago

Zafar was great, patient with me and my questions ! Because oh such great customer service and prices you now have a long time customer!! 

Business response:

Hi Rebecka, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and we're so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboar... read more

Jorge N's profile image
Jorge N 
4 years ago

Great service. Customer service was very efficient. I would highly recommend. 

Business response:

Hi Jorge, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and we're so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard ... read more

MSmith's profile image
MSmith 
4 years ago

Zafar was very helpful in explaining the details of the plan and getting me setup. 

Business response:

Hi *******, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and we're so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboar... read more

Kristin G's profile image
Kristin G 
4 years ago

Great customer service from Barbara, reviewed everything with me, answered all questions and completed a full recap! 

Business response:

Hi Kristin, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and we're so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboar... read more

Elle D's profile image
Elle D 
4 years ago

Agent was very helpful and thorough. She answered all my questions. 

Business response:

Hi Elle, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and we're so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard w... read more

Felicia O's profile image
Felicia O 
4 years ago

Very great and patient customer service representative. Explained everything. Pleasant and easy experience. 

Business response:

Hi Felicia, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and we're so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboar... read more

Frequently asked questions about Gexa Energy

How is Gexa Energy rated?

Gexa Energy has a 4.9 star rating with 23,964 reviews. 

When is Gexa Energy open?

Gexa Energy is closed now. It will open at 7:00 a.m.