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Gexa Energy

4.9
  • Houston, TX

About this business

The power to save more than just money. Gexa Energy is committed to keeping our great state of Texas clean for generations to come. That’s why all of our residential plans are now powered by 100% renewable energy at no additional cost to customers. Gexa Energy, LP is one of the fastest growing retail electricity providers in the U.S. Headquartered in Houston; we have served residential and commercial customers in Texas since 2002. As part of NextEra Energy Resources, the world’s largest generator of wind and solar energy, Ge... read more

Location details

601 Travis Street, Suite 1400, Houston, TX, 77002, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
4.923,964 reviews
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Peggy D's profile image
Peggy D 
4 years ago

My service representative, Alex was fantastic. Answered every question clearly. Was very patient. Took all the time I needed. I cannot rate the service yet as I am a new customers. Signing up for service was very easy. 

Sandra's profile image
Sandra 
4 years ago

My representative, Zafar, was helpful. He took care of my needs carefully but without wasting my time. 

Chris G's profile image
Chris G 
4 years ago

Barbara was awesome. She helped me set up the right plan for me since I'll be alone and was very professional about setting up my account. Although I was unsure about certain things, she (as the expert) knew what she was doing and guided me along the right path to make sure the plan was what would be best for me. Thank you 

Deborah B's profile image
Deborah B 
4 years ago

Customer Service was provided by Sylvia and she answered all my questions thoroughly. Sylvia was very friendly and explained the plan I signed up. 

Ioana M.'s profile image
Ioana M. 
4 years ago

I just signed up for a plan with Gexa Energy. The representative I spoke with ( Zafar) was amazing. He made the whole process very easy, he explained all the terms clearly, and very competently answered all of my questions. I called to inquire about rates and ended up signing with the company after just a few minutes. Overall, I am very happy with the terms of my new contract and with the entire customer service experience. 

Shanna S's profile image
Shanna S 
4 years ago

I’m new to Texas and Zafar was able to explain the best plan suitable for me without being too pushy or sounding too biased. Got me set up in 20 minutes. Great customer service. 

Brandi D's profile image
Brandi D 
4 years ago

Rep did a great job explaining rates. And I appreciate being able to clearly understand her. 

Yair B's profile image
Yair B 
4 years ago

Zafar was a great representative. Glad to have been helped by him! 

Donna B's profile image
Donna B 
4 years ago

The plan was explained to me and all questions were answered. When I hung up I felt very confident that I understood and am excited to be a Gexa customer. 

Frequently asked questions about Gexa Energy

How is Gexa Energy rated?

Gexa Energy has a 4.9 star rating with 23,964 reviews. 

When is Gexa Energy open?

Gexa Energy is closed now. It will open at 7:00 a.m.