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Gexa Energy
- Houston, TX
About this business
Location details
601 Travis Street, Suite 1400, Houston, TX, 77002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Very efficient at getting electricity turned on at our new home!
I spoke with Alex C. and he made the process of switching to Gexa an easy and pleasant one. He was very helpful and efficient and was clear in explaining things to me. My husband passed away last year and he usually took care of these things. I was nervous about doing it myself. I appreciate the great customer service, it made this experience a good one.
The agent, Zafar was patient and able to explain all the options and answer all my MANY questions. I felt comfortable that the plan was right for me.
Business response:
Hi Tina, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans and we're so glad to know you've valued your experience with us. Thanks again for leaving your feedback.
Alex C was very helpful to get things setup. He was knowledgable and quickly took care of the request.
Business response:
Hi Vrajesh, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans and we're so glad to know you've valued your experience with us. Thanks again for leaving your feedback.
So far so good! We chose Gexa for their 100% renewable energy as we love to help save our planet in any way Wel possible. Their customer service has gone above & beyond while we have waited a bit impatiently for our service to be connected. We have a new build & our ESID # was not pulling up for anyone even though Oncor assured us it should be good to go. Even after several days of me calling Gexa (& a few other companies) they were patient & checked the status for us. I eventually gave up thinking it would be next week befo... read more
Business response:
Hi Jennifer, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans and we're so glad to know you've valued your experience with us. Thanks again for leaving your feedback.
Signing up was easy and the customer service was helpful. I am hopeful that service will be reliable and things continue to go well with this company. I’m curious why they have people leave reviews before they have had any service though.
Business response:
Hi Elissa, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans and we're so glad to know you've valued your experience with us. Thanks again for leaving your feedback.
Alexander Cortes was very informative and assured me to choose the right plan for my new home. I would sure recommend Gexa to my family and friends due to this great costumer service.
Business response:
Hi Wendell, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans and we're so glad to know you've valued your experience with us. Thanks again for leaving your feedback.
Great customer service! I was able to setup my energy services quick and easy. The Gexa rep answered all of my questions thoroughly and provided clear information to help me make the correct decision.
Business response:
Hi Benjamin, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans and we're so glad to know you've valued your experience with us. Thanks again for leaving your feedback.
This isn’t a review of the service or company. I called to set up new service and each time I called to inquire about pricing, the analysts were extremely friendly and helpful.
Business response:
Hi Eric, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans and we're so glad to know you've valued your experience with us. Thanks again for leaving your feedback.
Frequently asked questions about Gexa Energy
How is Gexa Energy rated?
Gexa Energy has a 4.7 star rating with 29,730 reviews.
When is Gexa Energy open?
Gexa Energy is closed now. It will open tomorrow at 7:00 a.m.