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Gexa Energy

4.9
  • Houston, TX

About this business

The power to save more than just money. Gexa Energy is committed to keeping our great state of Texas clean for generations to come. That’s why all of our residential plans are now powered by 100% renewable energy at no additional cost to customers. Gexa Energy, LP is one of the fastest growing retail electricity providers in the U.S. Headquartered in Houston; we have served residential and commercial customers in Texas since 2002. As part of NextEra Energy Resources, the world’s largest generator of wind and solar energy, Ge... read more

Location details

601 Travis Street, Suite 1400, Houston, TX, 77002, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
4.923,962 reviews
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GARY O's profile image
GARY O 
3 years ago

Very friendly and knowledgeable customer service agent. The rate was for sure the best I could find among all the electric companies, with no gimmics for kwh usage. Just a flat rate per kwh plus the rate and small fee from Oncor. I'm moving to a new home so I don't know how much electricity I'll use so this plan works for me. Also I like that its renewable energy. 

vamsi p's profile image
vamsi p 
3 years ago

customer service is great and well explained terms and conditions 

Louis B's profile image
Louis B 
3 years ago

Waited about 5 minutes to speak to someone. Person was knowledgeable, polite and helpful. 

Nicole M's profile image
Nicole M 
3 years ago

Customer service rep (Sylvia) was very helpful when I called to set up service at my home. 

Richard H's profile image
Richard H 
3 years ago

Representative was very professional and helpful. Easy pleasant, and quick experience. 

Krishna's profile image
Krishna 
3 years ago

The customer support was great. Account was set up very soon and did not have to wait in line at all. 

Eduardo R. G's profile image
Eduardo R. G 
3 years ago

I think,that in a customer representative like Alex, you have an excellent person working for Gexa & that he is definitely an asset to your Company, I wish him nothing, but the best. Please thank him for me, once again. I would like to take this opportunity to wish everyone @ Gexa a Holy & Fantastic Merry Christmas & a most Happy New Year. 

Anyoh Joyceline F's profile image
Anyoh Joyceline F 
3 years ago

Alex C, has the best customer service ever!! Thank you Alex for being so nice and patient. 

Sara S.'s profile image
Sara S. 
3 years ago

The representative was very thorough and professional. He took his time to explain and verify details. I have not received my first bill yet but very confident that I will have an overall positive experience being a customer of Gexa Energy. 

Frequently asked questions about Gexa Energy

How is Gexa Energy rated?

Gexa Energy has a 4.9 star rating with 23,962 reviews. 

When is Gexa Energy open?

Gexa Energy is open now. It will close at 8:00 p.m.