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Gexa Energy
- Houston, TX
About this business
The power to save more than just money. Gexa Energy is committed to keeping our great state of Texas clean for generations to come. That’s why all of our residential plans are now powered by 100% renewable energy at no additional cost to customers. Gexa Energy, LP is one of the fastest growing retail electricity providers in the U.S. Headquartered in Houston; we have served residential and commercial customers in Texas since 2002. As part of NextEra Energy Resources, the world’s largest generator of wind and solar energy, Ge... read more
Location details
601 Travis Street, Suite 1400, Houston, TX, 77002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I spoke to Zafar yesterday in the late afternoon to start my new service with Gexa....he is freakin' great!! Changing utilities even when it is relatively seamless is not very exciting. He had me at ease...answered my questions and cracked a few jokes along the way to make it almost fun. I am definitely glad I came up in his queue. And as far as the rate that I will be paying....well that was an improvement over my last power vendor. So I'm team Gexa Energy all the way.
Best and easiest electric service switch I've ever done. Agent was polite, helpful and presented info that was easy to understand. Gexa needs to promote him to head of customer service.
Zafar did a good job of finding the plan that best suits my needs. He was extremely knowledgeable and patient in explaining my options to me.
Phenomenal customer service, transparency, and ease of setting up account over the phone. Really impressed and glad to have an electrical company I can call and have reliable service with. Also, the call back function is always so much better than waiting on hold. Thank you for that.
The customer rep, Barbara, was great! Very helpful and professional!
I had a great experience setting up new service with Gexa Energy with Paul from their customer service department. Paul was knowledgeable and clearly explained the details of the plan.
Great customer service! Keldron is one of the best representatives I have talked to.
Zafar did an awesome job explaining and setting up our new account!
Switching electricity suppliers. Had several conversations with sales personnel for various companies including my current supplier and was repeatedly frustrated that they would not just provide straight info. Each started by recommending costlier product etc. Gexa's marketing specialist, Moses, was straightforward, knowledgeable and pleasant to deal with. I felt no pressure and detected total honesty on his part.
Business response:
Hi Geoffrey, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and were so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboar... read more
Frequently asked questions about Gexa Energy
How is Gexa Energy rated?
Gexa Energy has a 4.9 star rating with 23,964 reviews.
When is Gexa Energy open?
Gexa Energy is closed now. It will open at 7:00 a.m.