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145 Highland Ave, Kutztown, PA, 19530, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
All I can say is ‘Wow’! My 4 year old granddaughter bought me a Grandma mug for Christmas. Well, guess who dropped it and broke it?! I didn’t want my little to know so I contacted the company to see if I could order a replacement! The best customer service ever by the president of the company! He sent out a replacement no charge! Thank you Kurt! Way to do business!
Business response:
Thank you so much for taking the time to share this — your story truly made our day 😊 We know how special it is when a child picks out a gift, especially for a grandma, and we’re just glad we could help make things right. It means a lot to hear that the experience stood out to you, and we’re grateful for your kind words and support. Wishing you and your granddaughter many more special moments!
🙂This is a great company, run by people who are decicated to customer service. My wife loved the “Worlds Best Grandma” mug that my grandson bought for her at the school fair. My wife was devastated when she accidentally broke the mug. When I called your company, Barb took the time to go through the warehouse to locate a replacement, and the owner of the company is sending us the replacement at no charge! ⭐️⭐️⭐️⭐️⭐️
Business response:
Hi Thomas, thank you so much for your kind words! We’re so glad to hear that your wife loved the “World’s Best Grandma” mug and that Barb could help find a replacement. We always strive to go the extra mile for our customers, and it means a lot to know we made a difference for you and your family. We hope the replacement mug brings as much joy as the original! Thank you for your review, and we truly appreciate your support!
Had such a great time shopping with them at my son’s school while he picked out Christmas presents, and even better customer service! I lost one of the items we purchased and they got back to me instantly about it with a quick resolution.
Business response:
We're excited to hear you had a great shopping experience with us and thank you for sharing your experience!
It was a great experience for our students and the convenience of shopping and wrapping in one room was awesome. The parents loved it.
Business response:
We're thrilled to hear that your students and parents had a great experience with our holiday shop program! Thank you for choosing us, and we look forward to working with you and your school again next year!
Words can't describe the wonderful work Mrs Agatha did on my trading account, I am delighted trusted you and gave you a chance to help grow my $1000 into $12,000 in just a week, Mrs Agatha Rubel FX. my family and I are forever indebted to you for the financial stability you brought to our home, I advice the entire public to invest with Mrs Agatha Rubel FX. contact her via WhatsApp: +1(910)239-8568 Email: agatharubel77@gmail.com
unbelievably good customer service by people that genuinely care! I live 3500 miles away from the shop in Scotland and received better service than you would believe. Kurt made it possible for my son to have a specific toy we couldn't find anywhere on earth and kept in touch while I arranged international shipping for it! It was honestly so special for my family that we were able to do it! cannot thank them enough!
Business response:
Hi Gary, Thanks so much for your king review! We are happy to help and hope your son loved Billy and Betty Beaver!!!
Very nice, high quality items. Fast and friendly service too.
Business response:
Hi Melissa, Thank you for your great review! We are glad you like the quality of gifts and your experience with our customer service team.
I used this company for many years as a PTA officer. I highly recommend them. Best quality products I’ve seen from a holiday shop company and the catalog fundraisers were also good. I rarely received complaints about products and in the rare occasion that I did the company was quick to remedy the situation.
They have come to my kids’ school for the past few years and both of my children get so excited to do their own shopping! They make it easy with online gift cards! And when my son lost directions to build a toy his brother bought him, I reached out and got a quick response and resolution. Great experience every time!
Business response:
Thanks Nicole! Glad your children have enjoyed our shop and that we could help!
Gifts 'N Things - Lil' Shopper's Shoppe has a 4.8 star rating with 169 reviews.
Gifts 'N Things - Lil' Shopper's Shoppe is open now. It will close at 5:00 p.m.