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GoGoGrandparent

4.3

About this business

4.32,751 reviews
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Chandra H's profile image
Chandra H 
a year ago

I called Gogograndparent, spoke to a real person which is very important to me. My Uber arrived within 5 minutes and knew exactly where to drop me off, he was very courteous. All in all a good experience. 

Business response:

Dear *******,Thank you so much for taking the time to share your positive experience with us! We truly appreciate your kind words and are delighted to hear that you had a good experience using GoGoGrandparent.Your feedback means a lot to us, and we're glad that we could meet your expectations. If you ever need assistance in the future or have any questions, please don't hesitate to reach out to us. We're always here to help!Thanks again for choosing GoGoGrandparent. We look forward to serving you again in the future!Warm reg... read more

Mary G's profile image
Mary G 
a year ago

Very 1st time user, had a wonderful experience! From the initial contact inquiry to know how their service works, to the actual encounter with my Driver! **************** is excellent!, ********************** staff courteous, helpful, & old-folk friendly. Felt like I was talking to family. Love ?? their service & recommend to anyone needing this service. ********** 

Business response:

Dear ***********************,We're delighted to hear that you had a wonderful experience as a first-time user of **********************. Providing courteous and helpful customer service is our priority, and we're thrilled that our team made you feel like part of the family. Your recommendation means a lot to us, and we're here whenever you need our service again.Warm regards,The GoGoGrandparent Team 

Camille S's profile image
Camille S 
a year ago

Great first-time experience, easy to use! **************** (*****) has good follow up and excellent skills in getting a ride to arrive when needed. The driver arrived on time and was a joy to talk with along the way too. Definitely will use this service again. I would recommend to anyone looking for a convenient option when needed. 

Business response:

Dear *************************,Thank you so much for sharing your wonderful first-time experience with GoGoGrandparent. We are thrilled to hear that ***** provided you with excellent customer service and ensured a timely arrival for your ride. It's fantastic to know that the driver made your journey enjoyable with pleasant conversation. We truly appreciate your recommendation and look forward to serving you again in the future.Best regards,The GoGoGrandparent Team 

Christine E's profile image
Christine E 
a year ago

I rely on GGG when my car is out of commission or when I'm unable to drive. This service has been a blessing even for those days when I have to be away from the house but don't want to deal wirh morning traffic.The drivers are so well screened I feel fully confident in recommending this company to all. 

Business response:

Dear *********,Thank you for sharing your experience and recommending our service. We're glad to hear that GoGoGrandparent has been a blessing for you during times when your car is out of commission or when you want to avoid morning traffic. Your confidence in our service means a lot to us, and we're here for you whenever you need us!Best regards,The GoGoGrandparent Team 

Wesley E's profile image
Wesley E 
a year ago

Go go grandparents, helps. People with special needs. Get around to the Doctor's appointment.It's really good Way to help those around us 

Business response:

Dear ******,We appreciate your feedback and are glad to hear that GoGoGrandparent has been helpful for people with special needs like yourself. Providing friendly and helpful service to our customers is our priority, and we're glad we could make your experience pleasant. If you ever need our services again, don't hesitate to reach out!Warm regards,The GoGoGrandparent Team 

Sylvia S's profile image
Sylvia S 
a year ago

Great experience! Wonderful driver. Was prompt & courteous. Would definitely use again. 

Business response:

Dear ******,Thank you for your positive feedback! We're delighted to hear that you had a great experience with the driver and that you found our service prompt and courteous. Your satisfaction is important to us, and we look forward to serving you again in the future!Best regards,The GoGoGrandparent Team 

Paulette F's profile image
Paulette F 
a year ago

Go Go Grandparent has greatly improved its concierge serve in the last year. For anyone without a smart phone (or knowledge of how to use it) I highly recommendG3. Anyone with a smartphone who uses other ride share aps, get a GGG account anyway. It's my emergency ride--like today when my smart phone rode away with my Uber driver. It is so helpful knowing you can telephone from ANY phone--like the business where I was stranded--and was able to get home where I located my own phone and arranged for its return using my laptop. ... read more

Business response:

Dear Customer,Thank you for your glowing recommendation and for highlighting the convenience and reliability of GoGoGrandparent's concierge service. We're thrilled to hear that our service has been invaluable to you, especially during unexpected situations like today's incident with your smartphone. We're grateful for your trust and for being part of the GoGoGrandparent community. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help!Warm regards,The GoGoGrandparent Team 

Kathleen P's profile image
Kathleen P 
a year ago

Definitely five stars! This is a fantastic business and sooo helpful to the aging disabled community. Matching the elderly, who might otherwise be homebound and dependent on loved ones, with transportation is the greatest idea and surprisingly affordable! 

Business response:

Dear ********,We're thrilled to receive your five-star rating and hear that you find our service fantastic and helpful to the aging disabled community. Providing friendly and helpful service to our customers is our priority, and we're glad we could make your experience pleasant. Thank you for recommending us!Warm regards,The GoGoGrandparent Team 

Juanita D's profile image
Juanita D 
a year ago

It was a great experience for me as this was first time. drivers were friendly and great to talk to them. 

Business response:

Dear *******,We're thrilled to hear that you had a great first experience with us! The drivers aim to provide friendly and enjoyable rides, and we're delighted to hear that the service met your expectations. If you ever need our services again, please don't hesitate to reach out.Best regards,The GoGoGrandparent Team 

Frequently asked questions about GoGoGrandparent

How is GoGoGrandparent rated?

GoGoGrandparent has a 4.3 star rating with 2,751 reviews. 

When is GoGoGrandparent open?

GoGoGrandparent is open now. It is open 24/7.