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They make it very easy. Ask if you have a wheelchair or ******, if you have trouble getting into a high vehicle. Send an email to remind you when your trip is, then call you on the day of the trip with the name of the driver and what vehicle theyre driving and what the last 3 numbers on their liscense plate is. Then they call you about 5 minutes before they arrive to let you know to go outside. They keep up with the places that you have been and give you a choice of one of those or if its another address. Very pleased.
Business response:
Dear ***************************,Thank you so much for sharing your experience with us! We're delighted to hear that our service made it easy for you to travel. Your detailed feedback is greatly appreciated, and we're thrilled that you were pleased with the assistance provided by the drivers. If you ever need transportation assistance again, please don't hesitate to reach out. We're here to help.Best regards,The GoGoGrandparent Team
Very prompt arrival, courteous and friendly driver. A great service!
Business response:
Dear ***********************,Thank you for your kind words! We're pleased to hear that your driver arrived promptly and was courteous and friendly. Providing excellent service is what we strive for, and we're thrilled that we could meet your expectations. Your feedback means a lot to us, and we look forward to serving you again in the future.Warm regards,The GoGoGrandparent Team
Great service! Give me more flexibility to get around the area
Business response:
Dear *****************************,Thank you for your kind words! We're delighted to hear that our service provides you with more flexibility to get around the area. Your feedback means a lot to us, and we're thrilled that you had a positive experience. If you ever need transportation assistance again, please don't hesitate to reach out. We're here to help.Warm regards,The GoGoGrandparent Team
Driver v nice and efficient . Car clean . Arrived quickly Notifications by phone about arrival times
Business response:
Dear *******************************,Thank you for sharing your experience with us! We're pleased to hear that your driver was very nice and efficient, and that the car was clean. Providing excellent service is what we strive for, and we're glad that you had a positive experience. Your feedback is greatly appreciated, and we look forward to serving you again in the future.Best regards,The GoGoGrandparent Team
Always quick and courteous service. Cars are spotless. I use a ****** and all drivers have helped with ******. I definitely had enjoyable rides in each car
Business response:
Dear *******************,Thank you for your kind words! We're thrilled to hear that you had quick and courteous service and that the cars were spotless. Providing a comfortable and enjoyable ride is what we aim for, and we're glad that you had a positive experience. Your feedback means a lot to us, and we look forward to serving you again in the future.Best regards,The GoGoGrandparent Team
**** arrived on time ***** ways. Driver helpful with ******. Great service!
Business response:
Dear *******************************,Thank you for sharing your experience with us! We're delighted to hear that your ride arrived on time both ways and that the driver was helpful with your ******. Providing great service is our top priority, and we're thrilled to hear that you had a positive experience. If you ever need assistance in the future, please don't hesitate to reach out. We're here for you.Best regards,The GoGoGrandparent Team
This ride request service is concierge and has really filled a need in my family's life. I was car jacked, sent to the *** and am without a car. I am a familial caregiver, and **** has consistently provided courteous, safe, and affordable rides to appointments, pharmacy and grocery. The call menu and prompts are easy to follow and I and my destinations are remembered. I am given my driver's name, car model and color as well as license plate to recognize my approaching ride. I have not taken advantage of the other services of... read more
Business response:
Dear *******,Thank you so much for sharing your experience with us. We're delighted to hear that our service has been able to assist you during a challenging time. Providing courteous service to our customers is our top priority. We're here for you whenever you need us!Warm regards,The GoGoGrandparent Team
My driver was courteous and a very good driver which is very important to me.
Business response:
Dear *********************,Thank you for your kind words! We're glad to hear that your driver was courteous and provided excellent service, which is important to us. Your feedback means a lot to us, and we'll be sure to share it with the driver. If you ever need transportation assistance again, please don't hesitate to reach out. We're here to help.Warm regards,The GoGoGrandparent Team
Prompt, courteous and nice character. Very nice ride and clean car.
Business response:
Dear *****************************,Thank you for sharing your experience with us! We're delighted to hear that your ride was prompt, courteous, and that the driver had a nice character. It's wonderful to know that you had a pleasant and comfortable journey. We appreciate your feedback and look forward to serving you again in the future.Best regards,The GoGoGrandparent Team
GoGoGrandparent has a 4.3 star rating with 2,757 reviews.
GoGoGrandparent is open now. It is open 24/7.