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GoGoGrandparent

4.3

About this business

4.32,757 reviews
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Jeannine R's profile image
Jeannine R 
a year ago

Great experience with driver and the company. Easy requests, fast service and very reliable customer service! 

Business response:

Hi ********,We're delighted to hear about your positive experience with our service! Making requests easy, providing fast and reliable service, and offering exceptional customer service are some of our core values. Thank you for choosing GoGoGrandparent and for sharing your feedback. We can't wait to assist you again soon!Best regards,The GoGoGrandparent Team 

Lee K's profile image
Lee K 
a year ago

This was my first ride and I was a bit apprehensive; however, the driver couldnt have been nicer or more polite. I will definitely use this service again and will recommend it to everyone!The bonus was that before hand I got a phone call telling me the drivers name, the model and color of the car and the cars license plate number. 

Business response:

*********,Thank you so much for taking the time to share your experience! We're thrilled to hear that your first ride with GoGoGrandparent exceeded your expectations and that our driver made you feel comfortable and at ease. Providing excellent service and ensuring our passengers feel safe and cared for is our top priority. We truly appreciate your recommendation and look forward to serving you again in the future!Warm regards,The GoGoGrandparent Team 

Kenneth K's profile image
Kenneth K 
a year ago

First GoGoGrandparent excursion. Driver was fantastic and had a great ride. Second ride was a return home this drive was just as friendly and a joy to ride with. 

Business response:

Dear *******,Thank you so much for sharing your first GoGoGrandparent experience with us! We're delighted to hear that your rides were both fantastic and enjoyable. It's wonderful to know that the drivers provided friendly and joyful service during your excursions.Your feedback means the world to us and helps us continuously improve our services. We greatly appreciate your support and look forward to providing you with many more pleasant rides in the future.Warm regards,The GoGoGrandparent Team 

Ray M's profile image
Ray M 
a year ago

Very respectful and kind helped me in and out if the car I will defiantly use your service again 

Business response:

Dear *******************,Thank you for your kind words! We're pleased to hear that the driver was respectful and kind, and that they assisted you in and out of the car. Providing excellent service is what we strive for, and we're delighted that you had a positive experience. Your feedback is greatly appreciated, and we look forward to serving you again in the future.Warm regards,The GoGoGrandparent Team 

Betty W's profile image
Betty W 
a year ago

I used GoGo Grandparent for ground transportation to the airport, and then, back to my home following a two week trip to **********. The drivers I encountered were wonderfully helpful on both trips. Thank you so much for this service. Other than a slight problem with the first driver who apparently was unable to find me standing outside the front door of my apartment building at 7am on the morning of my departure, everyone and everything was wonderful l! Thanks again! 

Business response:

Dear ******************,Thank you for sharing your experience with us! We're delighted to hear that the drivers were wonderfully helpful, and that you had a positive overall experience. We apologize for any inconvenience caused by the slight problem you encountered, and we're glad that everything else went smoothly. Your feedback is greatly appreciated, and we look forward to serving you again in the future.Best regards,The GoGoGrandparent Team 

Teresa M's profile image
Teresa M 
a year ago

GO GO GRANDPARENT IS A WONDERFUL WAY TO GET AROUND IF YOU DON'T HAVE A CAR. MOST OF THE DRIVERS ARE POLITE, HELPFUL AND INTERESTING TO TALK TO. I highly recommend GO GO, AND THE CUSTOMER SERVICE AT GO GO IS ALSO EXCELENT. 

Business response:

Dear *************************,Thank you for your kind words and recommendation! We're thrilled to hear that our service is a wonderful way for you to get around, and that you find most of the drivers polite, helpful, and interesting to talk to. Providing excellent service is what we aim for, and we're delighted that you had a positive experience. Your feedback is greatly appreciated, and we look forward to serving you again in the future.Warm regards,The GoGoGrandparent Team 

Michael K's profile image
Michael K 
a year ago

*** was absolutely wonderful. I needed a ride to my doctor after a fairly long procedure. She arrived promptly. As good as could be done.Thank you.******************* 

Business response:

Dear *************************,Thank you for your kind words! We're delighted to hear that *** provided you with wonderful service and arrived promptly for your doctor ************ Your feedback is greatly appreciated, and we'll be sure to pass along your compliments to ***. If you ever need transportation assistance again, please don't hesitate to reach out. We're here to help.Warm regards,The GoGoGrandparent Team 

Angela B's profile image
Angela B 
a year ago

Go Go Grandparent kept me thoroughly informed for every aspect of me rides to and from a doctor ************ It was my first time with the service and they left no room for confusion on my part. From the day I scheduled my trip I received continual text messages with reminders. Bother drivers were courteous and friendly.I will definitely be contacting Go Go Grandparent for my future transportation needs. 

Business response:

Dear ***********************,Thank you for sharing your experience with us! We're thrilled to hear that you had a positive experience from scheduling your trip to the actual ride. Providing excellent service is what we aim for, and we're delighted that you found our service convenient and reliable. Your feedback is greatly appreciated, and we look forward to assisting you with your future transportation needs.Best regards,The GoGoGrandparent Team 

Rosemarie B's profile image
Rosemarie B 
a year ago

This service is a lifesaver!! I've used it recently for doctor ************ that were important. **** was ontime,safe, drivers were courteous and *****************.I have recommended it often to friends and my family is delighted that I us it. 

Business response:

Dear *****************************,Thank you for your kind words and recommendation! We're thrilled to hear that our service was a lifesaver for your doctor ************ and that you had positive experiences with the drivers. Providing safe and reliable transportation is our top priority, and we're glad we could meet your expectations. Your feedback means a lot to us, and we look forward to serving you again in the future.Warm regards,The GoGoGrandparent Team 

Frequently asked questions about GoGoGrandparent

How is GoGoGrandparent rated?

GoGoGrandparent has a 4.3 star rating with 2,757 reviews. 

When is GoGoGrandparent open?

GoGoGrandparent is open now. It is open 24/7.