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GoGoGrandparent
About this business
We are very pleased with this company. The driver arrived right on time, he was professional and drove a nice car and got us to our doctors appointment a few minutes early. We needed a ride back home I called GoGo Grandparents to request a ride back to our house. They told me the driver would be at the doctors office in 3 minutes and they were right. By the time we got to the lobby the driver had arrived. Again he was very professional and very nice car. This was the first time we had to use a car service and we were so impr... read more
Business response:
Dear *****,Thank you so much for taking the time to share your experience with us! We're absolutely delighted to hear that you had a smooth and pleasant ride to your doctor's appointment.It's wonderful to know that our service exceeded your expectations, especially since it was your first time using us. We appreciate your recommendation and are grateful to have had the opportunity to assist you.If you ever need transportation in the future or have any questions, please feel free to reach out. We're here to help!Warm regards,... read more
I have been using now GoGoGrandparent for over 5 years. I am disabled, do not own a car and the cell reception is very bad in my area so it is next to impossible for me to directly use Uber or Lyft to order rides. I highly praise GoGoGrandparent and thank them deeply for coming up with this concept as it has been a Godsend for me in my situation in life. ?
Business response:
Dear *****,Thank you so much for your heartfelt feedback! We're truly grateful to have been able to assist you over the past five years. Your words warm our hearts and remind us of why we do what we do.It's wonderful to hear that GoGoGrandparent has been a reliable solution for your transportation needs. We're here to make life a little easier, and we're thrilled to have been a part of your journey.If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here for you, and we'... read more
Go-Go Grandparents effort and success in obtaining car service at a desired time to a requested destination has been excellent. Their punctual follow-up and professional and helpful staff are commendable. Very happy to have signed up with this organization.
Business response:
Hi ******,We truly appreciate your kind words and are delighted to know that you're very happy with our service. Your satisfaction is our top priority, and we're here to assist you whenever you need us. If you have any questions or require assistance in the future, please don't hesitate to reach out. Thank you for choosing GoGoGrandparent!Warm regards,The GoGoGrandparent Team
I experienced grade A service. This service helps seniors bypass the hype when using apps on the phone. My experience was that in the Uber app, I could not put in my new address. I could not put in my destination address. There was no Customer phone to call !!! It was imperative that I keep my appointment. So I really lucked up on this company. The Customer rep. was so solicitous, explained everything calmly to me. The driver was excellent There is a recurring fee monthly for the service. I will gladly pay! I hope other Seni... read more
Business response:
Dear *******, We're thrilled to hear about your grade A experience with GoGoGrandparent! It's heartwarming to know that we could step in and provide the help you needed when you encountered difficulties with other apps. Thank you for your kind words about our customer service representative and the driver. Your recommendation means a lot to us, and we hope more seniors will discover the convenience and reliability of our service. If you ever have any questions or need assistance in the future, please don't hesitate to reach ... read more
Driver was right on time, and went the speed limit, as requested.....Excellent service!! ***** was the best!
My first and one experience so far with GoGo Grandparent was pretty near perfect. My 'grandchild' ***** was kind, listened, was articulate, caring and most of all thorough. ***** took all the headache of arranging a ride home from the hospital emergency room for me in the middle of the night and with one phone call (my first) to GoGo Grandparent I felt fully confident that my ride would arrive & the charges would be as quoted, and it was. Will definitely use GoGo Grandparent again and will highly recommend them to my friends... read more
I needed a ride to the doctor today and I enlisted Go Go Grandparents' service. The **** driver was on time to pick me up and the complete ride was wonderful. I used Go Go Grandparent to get me home from the doctor and the complete driver and ride was wonderful. I will continue using Go Go Grandparent **** services because of there prompt service and professional **** drivers.I go on their website and make my own **** reservations and it makes so much difference to set up rides when I need them. I tell everyone I know about ... read more
Business response:
Hello *******,We are thrilled to hear that you had such a wonderful experience with our service! Your kind words mean a lot to us. Thank you for spreading the word about Go Go Grandparent and for recommending us to others. If you ever need assistance or have any questions, please don't hesitate to reach out. We're here to help, and we look forward to serving you again in the future.Warm regards,The GoGoGrandparent Team
**** rescued me when another service with my insurance failed with over 1.5 hour wait home from hospital. They arrived within few minutes of **********, gave great description of vehicle to pick me up; Make and color of car and last 4 license plate number, driver pleasant and a safe trip home. They are most polite and kind.
I used the service for my mom. I live out of state and was able to order her ride from my home and she was very well taken care of!
Business response:
Hi ******,We're thrilled to hear that our service was able to assist your mom, even from out of state. Providing a reliable and convenient transportation option for seniors is what we're all about. If you or your mom ever need our services again, please don't hesitate to reach out. We're here to help!Best wishes,The GoGoGrandparent Team
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.3 star rating with 2,758 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.