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GoGoGrandparent
About this business
WOW. ****************** giving and receiving) has been part of my professional life for many years. Yet today I was WOWED with the EXCELLENCE of two people: The fabulous,kind, caring, yet professional young lady who scheduled my 5PM ride tonight...and my AMAZING DRIVER *******. When he arrived and saw me waiting, he immediately exited his car and came around to open the door for me. He was a delight to talk with and one of the safest drivers I have ever experienced..and that is many many!!He was extremely courteous excellent... read more
Business response:
Dear Felice *********, We're thrilled to hear about your excellent experience with GoGoGrandparent. Providing exceptional customer service and safe transportation is our priority, and we're glad that Matthew provided you with a pleasant and comfortable ride. Your kind words mean a lot to us, and we'll certainly pass along your feedback to Matthew. Thank you for choosing GoGoGrandparent. Warm regards, The GoGoGrandparent Team
Kalmela was so helpful and sweet. Your service is excellent!
Business response:
Dear Stephanie ****, Thank you for sharing your positive experience with Kalmel from GoGoGrandparent. We're thrilled to hear that Kalmel provided helpful and sweet service during your ride. Ensuring excellent service for our customers is our priority, and we're grateful for your kind words. We'll pass along your appreciation to Kalmel. Thank you for choosing GoGoGrandparent, and we look forward to serving you again in the future. Warm regards, The GoGoGrandparent Team
I was ,"rescued' by **** after trying for 2 hours to get a ride thru LYFT GoGo driver ***** picked me up within 5 minutes of my call.***** was very kind. He made sure I took my time getting into the car. He was kind,& compassionate in listening to me plus helping me into ,& out of car I wss crying in thankfulness at being picked up & he handed me a napkin for my tears. Thank you.
Business response:
Dear *******************************,Thank you for sharing your experience with GoGoGrandparent. We're glad we could provide a timely and compassionate ride for you. Ensuring your comfort and safety during your journey is our priority, and we're pleased to hear that ***** provided you with kind and ******************. We appreciate your feedback and look forward to serving you again in the future.Warm regards,The GoGoGrandparent Team
The young lady I meet on April 2nd. Her name is ******* and she took me home from the VA ********* She is extremely kind and considerate. She helped me in and out of her car, she helped me in the house and placed my wheelchair in the house I could not do this by my self. I wish I could have her as a perment driver. She is very considerate and helpful . Thankful.
Business response:
Dear Thomas ******, Thank you for sharing your wonderful experience with Heather, the driver who assisted you from the VA Hospital. We're delighted to hear that Heather provided such compassionate and considerate service, helping you with your wheelchair and ensuring your comfort throughout the journey. Your kind words mean a lot to us, and we'll certainly pass along your feedback to Heather. We're here whenever you need our service again. Warm regards, The GoGoGrandparent Team
Great customer service - knowledgeable about products and very friendly and patient
Business response:
Dear Lorna *******, Thank you for your positive feedback about GoGoGrandparent. We're glad to hear that you found our customer service team knowledgeable, friendly, and patient. Providing exceptional service to our customers is important to us, and we're grateful for your support. We look forward to serving you again soon. Warm regards, The GoGoGrandparent Team
I walked 1.2 miles to the grocery store to buy 2 big containers of liquid bleach. I assumed I could take the bus back home. I bought the bleach & stood at the bus stop assuming the bus would soon arrive. Why wasn't the bus arriving? I called the bus *********** said road construction caused a cancellation of all buses operating on that road. Then it started RAINING. How could I walk home 1.2 miles carrying 2 heavy containers of bleach in the RAIN? I called GoGoGrandparent & the Uber driver appeared in ten minutes & drove me ... read more
Business response:
Dear Jon *******, We're delighted to hear that GoGoGrandparent was able to assist you promptly and effectively during a challenging situation. Ensuring our passengers' safety and comfort is our priority, and we're glad we could provide a convenient solution for you. Thank you for choosing GoGoGrandparent, and we look forward to serving you again whenever you need a ride. Warm regards, The GoGoGrandparent Team
Gogo grandparents it's great. Excelent customer service. Always on time and I feel very safe riding with them. Highly recomend it.
Business response:
Dear Gricel *********, We appreciate your positive feedback about GoGoGrandparent. Ensuring excellent customer service and safety for our passengers is our priority, and we're thrilled to hear that you've had a great experience with us. Thank you for recommending our service, and we look forward to serving you again in the future. Warm regards, The GoGoGrandparent Team
*** helped with a somewhat difficult order (clarifying the exact delivery location).
Business response:
Dear *****************************,We appreciate your positive feedback about GoGoGrandparent. We're pleased to hear that *** provided you with excellent customer service and helped clarify your delivery location. Ensuring a smooth and seamless experience for our customers is our priority, and we're glad we could assist you. Thank you for choosing GoGoGrandparent.Warm regards,The GoGoGrandparent Team
******* went up and beyond customer service. The warm tone of her voice, patients and kind words was very reassuring when your not tech. Savvy an easily confused. The hold time she had to explain, explain an allowed me to repeat it to make sure I understood. To the time the ride was requested. Through it all her caring attention never changed you just don't see or here it anymore especially as you get older. Everyone that gives me the time of day I will let them know of the (GoGo Grandparents) we matter to their customer ser... read more
Business response:
Dear *************************,Thank you for your kind words and feedback about GoGoGrandparent. We're thrilled to hear that ***** provided you with exceptional customer service and made sure you felt comfortable and understood throughout the process. Your satisfaction is important to us, and we're glad we could provide a seamless experience for you. We look forward to serving you again in the future.Warm regards,The GoGoGrandparent Team
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.2 star rating with 3,277 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.